1 Topic by das654rbc

  • das654rbc
  • Member
  • Offline
  • Registered: 2024-11-30
  • Posts: 15

Topic: Local emails go to Junk imap folder

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.7.1
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: Ubuntu 24.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Dear colleagues!
I disabled SPAM checking at iRedMail box (Spam checking checkbox is off), since anti-SPAM mechanism for incoming emails is working at another box (running Kaspersky Secure Mail Gateway).
To be true, i THINK that I have disabled SPAM checking ))

But some emails from local user to another local user go to INBOX/Junk folder.
When I send emails from SOGO webmail, they go to INBOX folder. But when I send emails via SMTP by MS Outlook mail client, they go to INBOX\Junk folder.

Where I can view/customize settings? I suppose that antispam is switched OFF..
And which log can show me anti-SPAM events?

mail.log quote, concerning 2 emails, is attached.
Thank you.

Post's attachments

1.txt 6.28 kb, 2 downloads since 2025-02-19 

You don't have the permssions to download the attachments of this post.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,228

Re: Local emails go to Junk imap folder

Check /var/log/dovecot/sieve.log, was it delivered to Junk folder due to matched some sieve filter?

3 Reply by das654rbc

  • das654rbc
  • Member
  • Offline
  • Registered: 2024-11-30
  • Posts: 15

Re: Local emails go to Junk imap folder

No events since 2025-01-19

root@ubnt:~# ls -l /var/log/dovecot/sieve*
-rw-r----- 1 syslog adm     0 Jan 26 00:00 /var/log/dovecot/sieve.log
-rw-r----- 1 syslog adm 32010 Jan 19 20:14 /var/log/dovecot/sieve.log.1
-rw-r----- 1 syslog adm   568 Jan 17 13:20 /var/log/dovecot/sieve.log.2.gz
-rw-r----- 1 syslog adm  3732 Jan 15 12:21 /var/log/dovecot/sieve.log.3.gz
-rw-r----- 1 syslog adm   330 Dec 16 14:34 /var/log/dovecot/sieve.log.4.gz
-rw-r----- 1 syslog adm  3400 Dec 14 15:06 /var/log/dovecot/sieve.log.5.gz
-rw-r----- 1 syslog adm  1284 Dec  7 23:55 /var/log/dovecot/sieve.log.6.gz