1 Topic by shwetasdhake16

  • shwetasdhake16
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Topic: Address not found issue

I've setup the IRedMail server with vultr and it's working fine but the emails are not being sent or received on the email it's shows the message as : "Address not found"
for the email I've setup with iRedMail, pls help me in the attached file I've added the logs


==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====

- iRedMail version : iRedMail-1.7.2

- Deployed with Downloadable installer

- Linux/BSD distribution name and version:  Ubuntu 22.04.3 LTS

- Store mail accounts in which backend : MySQL

- Web server: Nginx

- Manage mail accounts with iRedAdmin-Pro : No

- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Address not found issue

Please paste the original, full log lines for troubleshooting.

3 Reply by shwetasdhake16

  • shwetasdhake16
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Re: Address not found issue

root@mail:~# sudo tail -f /var/log/mail.log
Apr  8 16:31:17 mail postfix/postfix-script[3010]: starting the Postfix mail system
Apr  8 16:31:17 mail postfix/master[3012]: daemon started -- version 3.6.4, configuration /etc/postfix
Apr  8 16:32:17 mail postfix/postscreen[3111]: CONNECT from [62.164.153.49]:52980 to [66.135.30.122]:25
Apr  8 16:32:23 mail postfix/postscreen[3111]: PASS NEW [62.164.153.49]:52980
Apr  8 16:32:23 mail postfix/smtpd[3114]: connect from uniform.egr.mxascen.com[62.164.153.49]
Apr  8 16:32:23 mail postfix/smtpd[3114]: discarding EHLO keywords: CHUNKING
Apr  8 16:32:23 mail postfix/smtpd[3114]: Anonymous TLS connection established from uniform.egr.mxascen.com[62.164.153.49]: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature ECDSA (P-256) server-digest SHA256
Apr  8 16:32:23 mail postfix/smtpd[3114]: discarding EHLO keywords: CHUNKING
Apr  8 16:32:23 mail postfix/smtpd[3114]: NOQUEUE: reject: RCPT from uniform.egr.mxascen.com[62.164.153.49]: 550 5.1.1 <kaushik@joinarenawork.com>: Recipient address rejected: User unknown; from=<josh@mail.thesevenclay.com> to=<kaushik@joinarenawork.com> proto=ESMTP helo=<uniform.egr.mxascen.com>
Apr  8 16:32:23 mail postfix/smtpd[3114]: disconnect from uniform.egr.mxascen.com[62.164.153.49] ehlo=2 starttls=1 mail=1 rcpt=0/1 quit=1 commands=5/6
Apr  8 16:34:36 mail postfix/submission/smtpd[3272]: connect from localhost[127.0.0.1]
Apr  8 16:34:36 mail postfix/submission/smtpd[3272]: discarding EHLO keywords: CHUNKING
Apr  8 16:34:36 mail postfix/submission/smtpd[3272]: Anonymous TLS connection established from localhost[127.0.0.1]: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature ECDSA (P-256) server-digest SHA256
Apr  8 16:34:36 mail postfix/submission/smtpd[3272]: discarding EHLO keywords: CHUNKING
Apr  8 16:34:37 mail postfix/submission/smtpd[3272]: 4ZXBW103FxzRZkC: client=localhost[127.0.0.1], sasl_method=LOGIN, sasl_username=hello@joinarenawork.com
Apr  8 16:34:37 mail postfix/cleanup[3277]: 4ZXBW103FxzRZkC: message-id=<93eac088b5f0d515afbf2404288d2a0c@joinarenawork.com>
Apr  8 16:34:37 mail postfix/qmgr[3018]: 4ZXBW103FxzRZkC: from=<hello@joinarenawork.com>, size=590, nrcpt=1 (queue active)
Apr  8 16:34:37 mail roundcube: <pcrmpe1n> User hello@joinarenawork.com [223.233.80.158]; Message <93eac088b5f0d515afbf2404288d2a0c@joinarenawork.com> for shwetasdhake16@gmail.com; 250: 2.0.0 Ok: queued as 4ZXBW103FxzRZkC
Apr  8 16:34:37 mail postfix/submission/smtpd[3272]: disconnect from localhost[127.0.0.1] ehlo=2 starttls=1 auth=1 mail=1 rcpt=1 data=1 quit=1 commands=8
Apr  8 16:34:37 mail postfix/10025/smtpd[3287]: connect from localhost[127.0.0.1]
Apr  8 16:34:37 mail postfix/10025/smtpd[3287]: discarding EHLO keywords: CHUNKING
Apr  8 16:34:37 mail postfix/10025/smtpd[3287]: 4ZXBW12bRhzRZkM: client=localhost[127.0.0.1]
Apr  8 16:34:37 mail postfix/cleanup[3277]: 4ZXBW12bRhzRZkM: message-id=<93eac088b5f0d515afbf2404288d2a0c@joinarenawork.com>
Apr  8 16:34:37 mail postfix/qmgr[3018]: 4ZXBW12bRhzRZkM: from=<hello@joinarenawork.com>, size=1897, nrcpt=1 (queue active)
Apr  8 16:34:37 mail amavis[2513]: (02513-01) Passed CLEAN {RelayedInternal}, ORIGINATING/MYNETS LOCAL [127.0.0.1]:40328 ESMTP/ESMTP <hello@joinarenawork.com> -> <shwetasdhake16@gmail.com>, (), Queue-ID: 4ZXBW103FxzRZkC, Message-ID: <93eac088b5f0d515afbf2404288d2a0c@joinarenawork.com>, mail_id: 5RRQ4t2PR7f6, b: yGXMAEpdE, Hits: -1, size: 590, queued_as: 4ZXBW12bRhzRZkM, Subject: "Test Email", From: <hello@joinarenawork.com>, User-Agent: Roundcube_Webmail, helo=localhost, Tests: [ALL_TRUSTED=-1], autolearn=ham autolearn_force=no, autolearnscore=0, dkim_new=dkim:joinarenawork.com, 258 ms
Apr  8 16:34:37 mail postfix/10025/smtpd[3287]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Apr  8 16:34:37 mail postfix/amavis/smtp[3282]: 4ZXBW103FxzRZkC: to=<shwetasdhake16@gmail.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.4, delays=0.07/0.06/0.01/0.26, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 4ZXBW12bRhzRZkM)
Apr  8 16:34:37 mail postfix/qmgr[3018]: 4ZXBW103FxzRZkC: removed
Apr  8 16:34:37 mail postfix/smtp[3288]: connect to gmail-smtp-in.l.google.com[2607:f8b0:4004:c19::1b]:25: Network is unreachable

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Address not found issue

shwetasdhake16 wrote:

Apr  8 16:32:23 mail postfix/smtpd[3114]: NOQUEUE: reject: RCPT from uniform.egr.mxascen.com[62.164.153.49]: 550 5.1.1 <kaushik@joinarenawork.com>: Recipient address rejected: User unknown; from=<josh@mail.thesevenclay.com> to=<kaushik@joinarenawork.com> proto=ESMTP helo=<uniform.egr.mxascen.com>

Did you add this email account with iRedAdmin(-Pro) or your own shell script or sql command line tool?