1 Topic by milton.melo

  • milton.melo
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  • Registered: 2025-08-07
  • Posts: 4

Topic: iRedAdmin Invalid Credentials

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.7.4 MARIADB edition.
- Deployed with iRedMail Easy or the downloadable installer? the downloadable installer
- Linux/BSD distribution name and version: FreeBSD 14.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
I installed iRedMail in two diferente servers, both running all services correctly. But, I can't access iRedAdmin Web Console, show me INVALID CREDENTIALS, I checked all logs here and I cannot find nothing to help me to solve this problem.

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2 Reply by milton.melo

  • milton.melo
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  • Registered: 2025-08-07
  • Posts: 4

Re: iRedAdmin Invalid Credentials

I solved the problem, using this method:
- Open iRedMail folder tools, /iRedMail-1.7.4/tools;
- Execute the script to create a new user: bash create_mail_user_SQL.sh 'newuser@domain' 'password';
- Open mysql/mariadb database, select vmail database, past the script result to create the user;
- Give admin permission to new user using:
UPDATE mailbox SET isadmin=1, isglobaladmin=1 WHERE username='newuser@domain.com';
INSERT INTO domain_admins (username, domain) VALUES ('newuser@domain.com', 'ALL');
- Open iRedAdmin Console using new user;
- Change password from postmaster.

Problem solved.