1 Topic by layer3guru

  • layer3guru
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Topic: Mailinglist Confirmation EMail Error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): iRedMail Enterprise Edition:2025090801
- Deployed with iRedMail Easy or the downloadable installer?Yes
- Linux/BSD distribution name and version: Distributor ID: Ubuntu
Description:    Ubuntu 22.04.5 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): (Backend: mariadb,
- Web server (Apache or Nginx):NginX
- Manage mail accounts with iRedAdmin-Pro?Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
I have created the mailinglist and have the subcription page created but the confirmation of the email is not working. Leaving this error in NginX
[error] 648448#648448: *30049 open() "/usr/share/nginx/html/subconfirm/6262c8fb-c27c-42fc-b602-738455a4893f/gY0UnKhP3cKDehO6hWthuoLCr6cv74zP" failed (2: No such file or directory)

There is no Subconfirm directory

Is there some where else this should be pointed in the nginx config file?
Though subconfirm directory exist no where on the platform.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Posts: 31,493

Re: Mailinglist Confirmation EMail Error

Could you please show us full content of file /etc/nginx/templates/iredadmin.tmpl?
Last few lines should be:

# Handle newsletter-style subscription/unsubscription supported in iRedAdmin-Pro.
location ~ ^/newsletter/ {
    rewrite /newsletter/(.*) /iredadmin/newsletter/$1 last;
}

3 Reply by layer3guru

  • layer3guru
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Re: Mailinglist Confirmation EMail Error

Seems that may be the problem then because for some reason I do not have this file in that directory.

I even did a find for that file and it does not exist on the system.

4 Reply by layer3guru (edited by layer3guru 2025-09-28 18:44:08)

  • layer3guru
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Re: Mailinglist Confirmation EMail Error

I have 15 files in that directory and the closest one is iredweb.tmpl

This is in that file

# Handle newsletter-style subscription/unsubscription.
location = /newsletter { rewrite ^ /newsletter/;}
location ~ ^/newsletter/ {
    rewrite /newsletter/(.*) /admin/newsletter/$1 last;
}

5 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Mailinglist Confirmation EMail Error

layer3guru wrote:

- Manage mail accounts with iRedAdmin-Pro?Yes

So you're running iRedMail Enterprise Edition ("EE") instead of iRedAdmin-Pro.

I can reproduce this issue locally, will fix it shortly. Stay tuned.

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Mailinglist Confirmation EMail Error

This issue has been fixed. We will release EE v1.5.1 TODAY, stay tuned.