1 Topic by witek1811 (edited by witek1811 2016-08-21 07:42:00)

  • witek1811
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Topic: timed out while receiving the initial server greeting

======== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version: Debian 8.4
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Web server (Apache or Nginx): apache
- Manage mail accounts with iRedAdmin-Pro? iRedAdmin but no pro (iRedMail-0.9.4)
- Related log if you're reporting an issue:
====

Hello,
I have 0.9.4 version iRedMail on my server(debian 8.4)
I have issue when I try send to my server mail from one account.
When I send mail from this domain to my I got this mail :

Subject: Undelivered Mail Returned to Sender

This is the mail system at host sender.server.com.

I'm sorry to have to inform you that your message could not be delivered to
one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can delete your own
text from the attached returned message.

                   The mail system

<witold@recipient.server.com>: conversation with recipient.server.com[ip_this_server]
    timed out while receiving the initial server greeting

Final-Recipient: rfc822; witold@recipient.server.com
Original-Recipient: rfc822;witold@recipient.server.com
Action: failed
Status: 4.4.2
Diagnostic-Code: X-Postfix; conversation with recipient.server.com[ip_this_server]
    timed out while receiving the initial server greeting

relate this information I find in google this suggestions:
1)

echo 0 > /proc/sys/net/ipv4/tcp_window_scaling
and restart postfix

2)

echo smtp_connect_timeout = 120s >> /etc/postfix/main.cf
and restart postfix

I do both this changes on my server but I still don't got mail from this account.
What I should check on my site ? In /var/log/mail* I don't have nothing about mail from this address...
This is issue on my site or on server who sent mail ?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: timed out while receiving the initial server greeting

Please show us output of command "postconf -n".

3 Reply by witek1811

  • witek1811
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Re: timed out while receiving the initial server greeting

output from this command:

root@mail:~# postconf -n
alias_database = hash:/etc/postfix/aliases
alias_maps = hash:/etc/postfix/aliases
allow_min_user = no
allow_percent_hack = no
biff = no
body_checks = pcre:/etc/postfix/body_checks.pcre
broken_sasl_auth_clients = yes
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/lib/postfix
data_directory = /var/lib/postfix
debug_peer_level = 2
debugger_command = PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin ddd $daemon_directory/$process_name $process_id & sleep 5
disable_vrfy_command = yes
dovecot_destination_recipient_limit = 1
enable_original_recipient = no
header_checks = pcre:/etc/postfix/header_checks
home_mailbox = Maildir/
inet_interfaces = all
inet_protocols = all
lmtp_tls_mandatory_protocols = !SSLv2 !SSLv3
lmtp_tls_protocols = !SSLv2 !SSLv3
mail_owner = postfix
mailbox_command = /usr/lib/dovecot/deliver
mailq_path = /usr/bin/mailq
message_size_limit = 15728640
mydestination = $myhostname, localhost, localhost.localdomain
mydomain = mail.domain.com
myhostname = mail.domain.com
mynetworks = 127.0.0.1
myorigin = mail.domain.com
newaliases_path = /usr/bin/newaliases
postscreen_access_list = permit_mynetworks, cidr:/etc/postfix/postscreen_access.cidr
postscreen_blacklist_action = enforce
postscreen_dnsbl_action = enforce
postscreen_dnsbl_reply_map = texthash:/etc/postfix/postscreen_dnsbl_reply
postscreen_dnsbl_sites = zen.spamhaus.org*3 b.barracudacentral.org*2
postscreen_dnsbl_threshold = 2
postscreen_dnsbl_whitelist_threshold = -2
postscreen_greet_action = enforce
proxy_read_maps = $canonical_maps $lmtp_generic_maps $local_recipient_maps $mydestination $mynetworks $recipient_bcc_maps $recipient_canonical_maps $relay_domains $relay_recipient_maps $relocated_maps $sender_bcc_maps $sender_canonical_maps $smtp_generic_maps $smtpd_sender_login_maps $transport_maps $virtual_alias_domains $virtual_alias_maps $virtual_mailbox_domains $virtual_mailbox_maps $smtpd_sender_restrictions
queue_directory = /var/spool/postfix
recipient_bcc_maps = proxy:mysql:/etc/postfix/mysql/recipient_bcc_maps_user.cf proxy:mysql:/etc/postfix/mysql/recipient_bcc_maps_domain.cf
recipient_delimiter = +
relay_domains = $mydestination proxy:mysql:/etc/postfix/mysql/relay_domains.cf
sender_bcc_maps = proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_user.cf proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_domain.cf
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtp-amavis_destination_recipient_limit = 1
smtp_connect_timeout = 120
smtp_tls_CAfile = $smtpd_tls_CAfile
smtp_tls_loglevel = 0
smtp_tls_mandatory_protocols = !SSLv2 !SSLv3
smtp_tls_note_starttls_offer = yes
smtp_tls_protocols = !SSLv2 !SSLv3
smtp_tls_security_level = may
smtpd_data_restrictions = reject_unauth_pipelining
smtpd_end_of_data_restrictions = check_policy_service inet:127.0.0.1:7777
smtpd_helo_required = yes
smtpd_helo_restrictions = permit_mynetworks permit_sasl_authenticated reject_non_fqdn_helo_hostname reject_invalid_helo_hostname check_helo_access pcre:/etc/postfix/helo_access.pcre
smtpd_recipient_restrictions = reject_unknown_recipient_domain reject_non_fqdn_recipient reject_unlisted_recipient check_policy_service inet:127.0.0.1:7777 permit_mynetworks permit_sasl_authenticated reject_unauth_destination
smtpd_reject_unlisted_recipient = yes
smtpd_reject_unlisted_sender = yes
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain =
smtpd_sasl_path = private/dovecot-auth
smtpd_sasl_security_options = noanonymous
smtpd_sasl_type = dovecot
smtpd_sender_login_maps = proxy:mysql:/etc/postfix/mysql/sender_login_maps.cf
smtpd_sender_restrictions = reject_unknown_sender_domain reject_non_fqdn_sender reject_unlisted_sender permit_mynetworks reject_sender_login_mismatch permit_sasl_authenticated check_sender_access pcre:/etc/postfix/sender_access.pcre
smtpd_tls_CAfile = /etc/ssl/certs/iRedMail.crt
smtpd_tls_cert_file = /etc/ssl/certs/iRedMail.crt
smtpd_tls_dh1024_param_file = /etc/ssl/dhparams.pem
smtpd_tls_exclude_ciphers = aNULL, eNULL, EXPORT, DES, RC4, MD5, PSK, aECDH, EDH-DSS-DES-CBC3-SHA, EDH-RSA-DES-CDC3-SHA, KRB5-DE5, CBC3-SHA
smtpd_tls_key_file = /etc/ssl/private/iRedMail.key
smtpd_tls_loglevel = 0
smtpd_tls_mandatory_protocols = !SSLv2 !SSLv3
smtpd_tls_protocols = !SSLv2 !SSLv3
smtpd_tls_security_level = may
swap_bangpath = no
tls_random_source = dev:/dev/urandom
transport_maps = proxy:mysql:/etc/postfix/mysql/transport_maps_user.cf proxy:mysql:/etc/postfix/mysql/transport_maps_domain.cf
unknown_local_recipient_reject_code = 550
virtual_alias_domains =
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql/virtual_alias_maps.cf proxy:mysql:/etc/postfix/mysql/domain_alias_maps.cf proxy:mysql:/etc/postfix/mysql/catchall_maps.cf proxy:mysql:/etc/postfix/mysql/domain_alias_catchall_maps.cf
virtual_gid_maps = static:2000
virtual_mailbox_base = /var/vmail
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql/virtual_mailbox_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql/virtual_mailbox_maps.cf
virtual_minimum_uid = 2000
virtual_transport = dovecot
virtual_uid_maps = static:2000
root@mail:~#

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: timed out while receiving the initial server greeting

*) Did you see any error in Postfix log file right after restarting Postfix service?
*) Any related log in your Postfix log file when you get this error?

5 Reply by witek1811

  • witek1811
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Re: timed out while receiving the initial server greeting

when I start postfix in mail.log I have only this information

Aug 22 21:54:10 mail postfix/master[8622]: daemon started -- version 2.11.3, configuration /etc/postfix

mail.warn is empty, and I don't have mail.err file in /var/log directory.

On mail.log I don't see any error on time when I got mail with error.

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: timed out while receiving the initial server greeting

No idea yet, have to debug it with direct ssh access. Would you like to buy a support ticket?
http://www.iredmail.org/support.html

7 Reply by witek1811

  • witek1811
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Re: timed out while receiving the initial server greeting

thanks, but this is not production server. This is my server where I can understand how works iredadmin. I don't want buy ticket.
This iredadmin in installed on fresh debian installation. Step by step with documentation.

8 Reply by witek1811

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Re: timed out while receiving the initial server greeting

anyone have any idea?