1 Topic by juanmafdez (edited by juanmafdez 2010-09-13 23:38:30)

  • juanmafdez
  • Member
  • Offline
  • Registered: 2010-09-10
  • Posts: 7

Topic: error sender unknown user account

I have installed Iredmail 0.6.1, When I send a message I have a returned error:
This is the mail system at host mail.mail.org.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<destination@mail.org>: host mail.org.[XX.XX.XX.XX] said: 573
    sender@mail.org unknown user account (in reply to MAIL FROM command)

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,082

Re: error sender unknown user account

Does the account exist in your mail server?

3 Reply by juanmafdez

  • juanmafdez
  • Member
  • Offline
  • Registered: 2010-09-10
  • Posts: 7

Re: error sender unknown user account

ZhangHuangbin wrote:

Does the account exist in your mail server?


Yes, the account exist, for example if you write a mail to sendmail I don't have a problem but if I send a mail a Server Communigate Pro, always give me an error.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,082

Re: error sender unknown user account

Any log in your Communigate Pro? You'd better check it too

5 Reply by juanmafdez

  • juanmafdez
  • Member
  • Offline
  • Registered: 2010-09-10
  • Posts: 7

Re: error sender unknown user account

this is a Log from Communigate Pro

15:51:58.70 1 ROUTER mydireccion@mail.com rejected by SYSTEM: Error Code=unknown user account
15:51:58.70 1 SMTPI-80001(my server or name machine) Return-Path 'mydireccion@mail.com' rejected: unknown user account

6 Reply by juanmafdez

  • juanmafdez
  • Member
  • Offline
  • Registered: 2010-09-10
  • Posts: 7

Re: error sender unknown user account

My computer has a diferent name because I have created other virutal domail.
My virtual domain is vitual.org
My computer is local.server.org.
I thing the problem is when other server try verify the name this can't verify the mail because it don't find the virtual domain.