1 Topic by khalid.hajem

  • khalid.hajem
  • Member
  • Offline
  • Registered: 2017-01-04
  • Posts: 15

Topic: Cant receive or send email

==== Required information ====
- iRedMail version (check /etc/iredmail-release):     v0.9.5-1
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- Related log if you're reporting an issue:
====
mailq has a lot of emails.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: Cant receive or send email

What's the related error in Postfix log file?

3 Reply by khalid.hajem

  • khalid.hajem
  • Member
  • Offline
  • Registered: 2017-01-04
  • Posts: 15

Re: Cant receive or send email

how can I get the log file,
if you mean maillog please find below. sample

Feb 20 03:31:54 custmail postfix/smtpd[1587]: connect from custmail.****[127.0.0.1]
Feb 20 03:31:54 custmail postfix/trivial-rewrite[2216]: warning: do not list domain cab.email in BOTH mydestination and virtual_mailbox_domains
Feb 20 03:31:54 custmail postfix/smtpd[1587]: 996E4407385B: client=custmail.****[127.0.0.1]
Feb 20 03:31:54 custmail postfix/cleanup[2058]: 996E4407385B: message-id=<20170220013154.996E4407385B@custmail.****>
Feb 20 03:31:54 custmail amavis[2456]: (02456-08) Passed CLEAN {RelayedInternal}, MYNETS LOCAL [10.10.200.65]:55555 <estatements@cab.email> -> <090700619@cab.email>, Queue-ID: 50B6D417A791, mail_id: bdC3R66cjgAT, Hits: 1.098, size: 199542, queued_as: 996E4407385B, 40432 ms, Tests: [ALL_TRUSTED=-1,HTML_MESSAGE=0.001,MISSING_MID=0.14,MPART_ALT_DIFF=0.724,TVD_RCVD_SINGLE=1.213,T_OBFU_PDF_ATTACH=0.01,T_REMOTE_IMAGE=0.01]
Feb 20 03:31:54 custmail postfix/smtp[2499]: 50B6D417A791: to=<090700619@***>, relay=127.0.0.1[127.0.0.1]:10024, delay=406235, delays=362299/43896/0/40, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 996E4407385B)
Feb 20 03:31:54 custmail postfix/qmgr[30658]: 50B6D417A791: removed

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: Cant receive or send email

khalid.hajem wrote:

Feb 20 03:31:54 custmail postfix/trivial-rewrite[2216]: warning: do not list domain cab.email in BOTH mydestination and virtual_mailbox_domains

Please check our tutorial and fix this issue:
http://www.iredmail.org/docs/errors.htm … ox_domains

5 Reply by khalid.hajem

  • khalid.hajem
  • Member
  • Offline
  • Registered: 2017-01-04
  • Posts: 15

Re: Cant receive or send email

please note that all addresses are internal no external users,

I have a lot msg in mailq

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: Cant receive or send email

If you run 'mailq' or 'postqueue -p', you will see info of mails in queue, including errors. What's the error message?

7 Reply by khalid.hajem

  • khalid.hajem
  • Member
  • Offline
  • Registered: 2017-01-04
  • Posts: 15

Re: Cant receive or send email

i have the following output


2B2A941950AE*  202530 Wed Feb 15 12:09:13  estatements@***
                                         090936442@***

8 Reply by khalid.hajem

  • khalid.hajem
  • Member
  • Offline
  • Registered: 2017-01-04
  • Posts: 15

Re: Cant receive or send email

[root@custmail ~]# mailq | grep -c "^[A-F0-9]"
23073

9 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: Cant receive or send email

We need the error message in the output of command 'mailq' or 'postqueue -p'.
We cannot help without related error or log.

10 Reply by khalid.hajem

  • khalid.hajem
  • Member
  • Offline
  • Registered: 2017-01-04
  • Posts: 15

Re: Cant receive or send email

idont have any error this is the end of command.


EFF9E41593FB*  199368 Tue Feb 14 18:06:40  estatements@***l
                                         090845647@****

-- 3708496 Kbytes in 19029 Requests.

11 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: Cant receive or send email

Check all output, not just the last few lines.

We cannot help without related log.