1

Topic: Quarantined Mail

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.7
- Linux/BSD distribution name and version: Ubuntu 16.04.3 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

All of a sudden one of my daily executive reports from one of my security appliances is now being marked as Blocked Infected: See below

Nov  7 01:05:20 mail amavis[67458]: (67458-07) Blocked INFECTED () {DiscardedInternal,Quarantined}

I must have been interrupted when doing this part because I can not seem to see where the e-mail is being quarantined. I have found the documentation for the Pro version but can not seem to find anything on how to recover or get more details on why these mails are being marked this way.

Any assistance in rectifying this is greatly appreciated.

TIA
-Ron

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: Quarantined Mail

rrosson wrote:

Nov  7 01:05:20 mail amavis[67458]: (67458-07) Blocked INFECTED () {DiscardedInternal,Quarantined}

Please paste all log lines related to this email in Postfix log file.

3

Re: Quarantined Mail

ZhangHuangbin wrote:
rrosson wrote:

Nov  7 01:05:20 mail amavis[67458]: (67458-07) Blocked INFECTED () {DiscardedInternal,Quarantined}

Please paste all log lines related to this email in Postfix log file.

Please mark this as closed. I bit the bullet and am now using the pro version and everything is working correctly.