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Topic: iRedMail in MS Outlook 2013 - Contact Syncronization

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
======== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.7
- Linux/BSD distribution name and version: Ubuntu 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hello,

Quick question.  I have been testing iRedMail with M Outlook 2013 set up as ActiveSync client.  Mail works fine and fast.

There are 2 things that caught my eye:

1. Contact syncing - is it supposed to work at all?  I created a contact in RoundCube expecting it to show in Outlook and it did not work.  I created a contact in Outlook hoping to see it in RoundCube and it also never showed up.  So, my question about contact synchronization - should I expect this to work or there is no such functionality at all?  I thought that if this an ActiveSync account everything should sync, not only email.

2. For some reason I got duplicate folders for Deleted Items and Junk?  Checked this in RoundCube and I don't see any dupe folders there?  Why can this be the case?

https://i.imgur.com/WDGuYim.jpg

Thanks in advance for your advice.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

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Re: iRedMail in MS Outlook 2013 - Contact Syncronization

Ascar wrote:

1. Contact syncing - is it supposed to work at all?  I created a contact in RoundCube expecting it to show in Outlook and it did not work.  I created a contact in Outlook hoping to see it in RoundCube and it also never showed up.

Expected result.

Roundcube contacts are stored in Roundcube SQL db, and ActiveSync contacts are stored in SOGo database.

Ascar wrote:

2. For some reason I got duplicate folders for Deleted Items and Junk?  Checked this in RoundCube and I don't see any dupe folders there?  Why can this be the case?

What's your webmail application in screenshot? Did you have same issue in MUA (e.g. Outlook)?

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Re: iRedMail in MS Outlook 2013 - Contact Syncronization

Ok, Zhang.  I got it.  Thank you for clarifying about where the contacts are stored.

Regarding the duplicate folders - the screenshot I sent you shows my MS Outlook 2013 folder pane.  I have the issue with the duplicate folders in Outlook, not in the webclient.

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Re: iRedMail in MS Outlook 2013 - Contact Syncronization

No idea, maybe Google this possible Outlook issue instead?

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Re: iRedMail in MS Outlook 2013 - Contact Syncronization

I experimented a few times with deleting accounts, re-creating them and then setting them up in MS Outlook 2010, 2013 and Thunderbird.  I think this duplicate folders for some reason are getting created by MS Outlook 2013.

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Re: iRedMail in MS Outlook 2013 - Contact Syncronization

Ascar wrote:

I think this duplicate folders for some reason are getting created by MS Outlook 2013.

Maybe. How about delete local Outlook data for testing?