1 Topic by serverstechteam

  • serverstechteam
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  • Registered: 2018-04-23
  • Posts: 2

Topic: Helo command rejected: ACCESS DENIED

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Mails are not getting delivered to mentioned IP because of the following
reason "554 5.7.1 <nmail-*-*-*-*.naukri.com>: Helo command rejected:
ACCESS DENIED. Your email was rejected because the sending mail server
appears to be on a dynamic IP address that should not be doing direct mail
delivery (103-*-*-*)"

Please ask the client to get the naukri IPs and Domains whitelisted at his
SMTP server.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,094

Re: Helo command rejected: ACCESS DENIED

You can whitelist this HELO hostname in /etc/postfix/helo_access.pcre (add the whitelist on the top of this file).

3 Reply by serverstechteam

  • serverstechteam
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  • Registered: 2018-04-23
  • Posts: 2

Re: Helo command rejected: ACCESS DENIED

Hello,

I am getting internal server error on edit the user(mail accout) profile.

But when I run the  below command , I am able to create a new account and able to see the user profile (If i cancel the mlmmjadmin.py) script means cut, again getting internal server error.

````````````````````
#/opt/mlmmjadmin# python mlmmjadmin.py
http://127.0.0.1:7790/
----------------------

Also I'm unable to check the service "mlmmjadmin".

~~~~~~~~~~~~~
#service mlmmjadmin status
mlmmjadmin: unrecognized service
#
~~~~~~~~~~~

Please let me know the suggestion to fix this one.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,094

Re: Helo command rejected: ACCESS DENIED

Did you copy the SysV script or systemd service script during integrating mlmmjadmin?

for example (For MySQL/MariaDB backend):
https://docs.iredmail.org/integration.m … ling-lists