1 Topic by saquib.akhtar

  • saquib.akhtar
  • saquib.akhtar
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Topic: session timeout / login expired issue

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: Cent OS 7.4
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? yes, 2.4.9
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

User's accessing roundcube dashboard are facing session timeout / login expired issue immediately after login.

Also, When logging into IiRedAdmin dashboard session timeout occurs.

I have modified session_lifetime in iredadmin-pro libs/deffault_settings.py file and ignore_ip_change also.

I can see netdata TCP listen socket recover in postmaster mails. Does it affects the above issue??
This issue does not occurs in Sogo.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: session timeout / login expired issue

Did you change your client IP address frequently (between 2 accesses)?

3 Reply by saquib.akhtar (edited by saquib.akhtar 2018-05-29 18:46:30)

  • saquib.akhtar
  • saquib.akhtar
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  • Registered: 2018-02-20
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Re: session timeout / login expired issue

Not frequently as it is in timeout.
But now it is working.

I can see netdata TCP listen socket recover in postmaster mails. Which type of issue can occur due to it?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 30,792

Re: session timeout / login expired issue

No idea. sad

5 Reply by saquib.akhtar

  • saquib.akhtar
  • saquib.akhtar
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Re: session timeout / login expired issue

This is the screenshot of the error of dropping of tcp listening sockets. [netdata alerts]

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