1 Topic by lcapucho

  • lcapucho
  • Member
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  • Registered: 2018-08-01
  • Posts: 2

Topic: Unable to install operating system not supported

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: Linux Mint 19
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQl
- Web server (Apache or Nginx):Apache
- Manage mail accounts with iRedAdmin-Pro?No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hi,
Problem
Release version of the operating system on this server is unsupported by
iRedMail, please access below link to get the latest iRedMail and a list
of supported Linux/BSD distributions and release versions.

since Linux Mint 19 is based on Ubuntu 18.04 LTS, why the error above showing?

Thank you

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,793

Re: Unable to install operating system not supported

- We didn't test iRedMail on Mint at all, there's no guarantee it will work well - you have been warned.
- You can try original Ubuntu instead if you don't mind.
- If you insist in giving Mint another try, here's the trick:

iRedMail checks few parameters in file /etc/lsb-release:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=                # it should be 18.04
DISTRIB_CODENAME=            # it should be bionic

if you have these parameters and required values, iRedMail will consider this is a Ubuntu 18.04.

3 Reply by lcapucho

  • lcapucho
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  • Registered: 2018-08-01
  • Posts: 2

Re: Unable to install operating system not supported

Thank you for the reply,
I will break test on Mint first. After i will migrate to Ubuntu and test