1 Topic by bodywise

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Topic: Server not responding

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: CentOS 7 AWS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Web server (Apache or Nginx): Ngnix
- Manage mail accounts with iRedAdmin-Pro?  No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
"The connection has timed out"
====
I have installed 5 times now without success.  Server does not respond.  May be related to uninstalled SSL certificate.  But even after installing LetsEncrypt the admin does not respond.   /mail or /iredadmin does not respond.

http://  does not respond.

I may need you to install.  I have version 0.9.7 working perfectly on Ubuntu.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Server not responding

Please make sure you have ports 80 and 443 open in AWS firewall.

3 Reply by marcela12

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Re: Server not responding

The problem with the server might be happening because of the firewall must be blocking the SMTP server and this can be resolved by giving another SMTP address. You can do this with the help of https://chathelp.org/aol-support/ and get the SMTP added with the firewall.

4 Reply by bodywise

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Re: Server not responding

marcela12 wrote:

The problem with the server might be happening because of the firewall must be blocking the SMTP server and this can be resolved by giving another SMTP address. You can do this with the help of https://chathelp.org/aol-support/ and get the SMTP added with the firewall.

Thank you.  I did not install the firewall specifically to avoid conflicts.  Ports 80 (HTTP) and 443 (HTTPS) are definitely open to  the public.   There is no IPTABLES defined.

Installed a 6th time.  Failed again. 

Still think this is a strange problem with certs.  I gave up on Letsencrypt.  I use Cloudflare dedicate SSL cert.  Still nothing.

thank you again.

5 Reply by pnjo23

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Re: Server not responding

Let's Encrypt works perfectly for me, always has. AWS firewalls are definitely the problem. Port 25 will definitely be closed on AWS so it's probably worth trying some other platform. Digital Ocean and Linode work quite well.

6 Reply by bodywise

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Re: Server not responding

pnjo23 wrote:

Let's Encrypt works perfectly for me, always has. AWS firewalls are definitely the problem. Port 25 will definitely be closed on AWS so it's probably worth trying some other platform. Digital Ocean and Linode work quite well.

Good for you.  It does not work for me.  So that does not solve my problem.

7 Reply by pnjo23

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Re: Server not responding

You haven't got a problem. Not with Let's Encrypt anyway. This guide shows how to configure it https://www.linuxbabe.com/mail-server/u … stallation

8 Reply by ZhangHuangbin

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Re: Server not responding

Did you check the AWS firewall?