1 Topic by dudd

  • dudd
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Topic: Alias root not working!

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: CentOS 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? iRedAdmin-Pro-SQL-2.9.0
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

After install, I log in email postmaster@xxx and see some email from netdata, logwatch. One week later, I dont see any email when I log in email postmaster@xxx. I edit logwatch send second email admin@xxx and I see message from this email. Email postmaster@xxx is not receive any email. How can I help you?
Thanks a lot.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Alias root not working!

Any relevant error message in Postfix log file?

3 Reply by dudd

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Re: Alias root not working!

Thanks for your reply. I attached file below.

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4 Reply by ZhangHuangbin

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Re: Alias root not working!

Did you ever modify /etc/postfix/aliases? Does this file contain a line like below?

root: user@domain.com

Did you run command "postalias /etc/postfix/aliases" after modified this file?

5 Reply by dudd

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Re: Alias root not working!

ZhangHuangbin wrote:

Did you ever modify /etc/postfix/aliases? Does this file contain a line like below?

root: user@domain.com

Did you run command "postalias /etc/postfix/aliases" after modified this file?

When I installed iRedMail 0.9.8 done. File /etc/postfix/aliases include root: postmaster@xxx. I don't edit this file.

6 Reply by ZhangHuangbin

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Re: Alias root not working!

Try this:

1: run command "postalias /etc/postfix/aliases". Any error in command output?
2: Send an email to root user: root@<server-hostname>. Replace <server-hostname> by the real server hostname. Any error in Postfix log file?

7 Reply by dudd

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Re: Alias root not working!

1: run command "postalias /etc/postfix/aliases". No error output.
2: Send an email to root user: root@<server-hostname>. No email to postmaster@<server-hostname>.

Thanks a lot.

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8 Reply by ZhangHuangbin

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Re: Alias root not working!

It seems your /etc/postfix/aliases has a wrong email address for the "root" user. Could you please try to use a Gmail/hotmail/outlook/yahoo address instead for testing?