1 (edited by bhupeshduggi 2019-08-10 06:57:57)

Topic: Email not working after upgrade from Ubuntu 16.04 to 18.04

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.7 MYSQL edition
Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
"502 Bad Gateway nginx"
====

I upgraded my Ubuntu server from 16.04 to 18.04.  The email is not working after the upgrade.  Its throwing an error "502 Bad Gateway nginx".  Do i need to carry out any steps on the iRedmail or do i need to do any upgrades on iredmail?

2

Re: Email not working after upgrade from Ubuntu 16.04 to 18.04

- Any error in /var/log/*?
- Is this tutorial useful? https://docs.iredmail.org/upgrade.debian.9-10.html

----

Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

3

Re: Email not working after upgrade from Ubuntu 16.04 to 18.04

The tutorial you sent seems to be for Debian.  Mine is on Ubuntu.  I checked that document and changed it to TLSv1.2.  There is nothing related to "stats".  Im still getting the same error.

DO you have any document for upgrade on Ubuntu?

I tried to update the "Sogo" but it failed.
*************************************************
dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
Selecting previously unselected package memcached.
Preparing to unpack .../4-memcached_1.5.6-0ubuntu1.1_amd64.deb ...
Unpacking memcached (1.5.6-0ubuntu1.1) ...
Selecting previously unselected package sogo-common.
Preparing to unpack .../5-sogo-common_3.2.10-1build1_all.deb ...
Unpacking sogo-common (3.2.10-1build1) ...
Selecting previously unselected package zip.
Preparing to unpack .../6-zip_3.0-11build1_amd64.deb ...
Unpacking zip (3.0-11build1) ...
Selecting previously unselected package sogo.
Preparing to unpack .../7-sogo_3.2.10-1build1_amd64.deb ...
Unpacking sogo (3.2.10-1build1) ...
Errors were encountered while processing:
/tmp/apt-dpkg-install-xaSxIl/3-libsope1_3.2.10-1build1_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
**************************************************************************

var/log

**********************************************************

==> /var/log/kern.log.1 <==
Aug  9 17:29:01 mail kernel: [   12.387182] new mount options do not match the existing superblock, will be ignored
Aug  9 17:29:01 mail kernel: [   12.928289] kauditd_printk_skb: 8 callbacks suppressed
Aug  9 17:29:01 mail kernel: [   12.928291] audit: type=1400 audit(1565371741.740:20): apparmor="DENIED" operation="open" profile="/usr/sbin/mysqld" name="/sys/devices/system/node/" pid=1413 comm="mysqld" requested_mask="r" denied_mask="r" fsuid=0 ouid=0
Aug  9 17:29:01 mail kernel: [   13.117650] audit: type=1400 audit(1565371741.928:21): apparmor="DENIED" operation="open" profile="/usr/bin/freshclam" name="/etc/ssl/openssl.cnf" pid=1336 comm="freshclam" requested_mask="r" denied_mask="r" fsuid=0 ouid=0
Aug  9 17:29:01 mail kernel: [   13.157364] audit: type=1400 audit(1565371741.968:22): apparmor="DENIED" operation="open" profile="/usr/sbin/clamd" name="/etc/ssl/openssl.cnf" pid=1403 comm="clamd" requested_mask="r" denied_mask="r" fsuid=114 ouid=0
Aug  9 17:29:02 mail kernel: [   13.356607] audit: type=1400 audit(1565371742.168:23): apparmor="DENIED" operation="capable" profile="/usr/sbin/mysqld" pid=1413 comm="mysqld" capability=2  capname="dac_read_search"
Aug  9 17:29:02 mail kernel: [   13.491566] nf_conntrack version 0.5.0 (16384 buckets, 65536 max)
Aug  9 17:29:02 mail kernel: [   13.728845] audit: type=1400 audit(1565371742.540:24): apparmor="DENIED" operation="open" profile="/usr/sbin/mysqld" name="/sys/devices/system/node/" pid=1544 comm="mysqld" requested_mask="r" denied_mask="r" fsuid=112 ouid=0
Aug  9 17:29:15 mail kernel: [   27.119705] random: crng init done
Aug  9 17:29:15 mail kernel: [   27.119709] random: 7 urandom warning(s) missed due to ratelimiting

==> /var/log/kern.log.2.gz <==
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==> /var/log/auth.log <==
Aug 11 18:45:44 mail sshd[649]: rexec line 19: Deprecated option KeyRegenerationInterval
Aug 11 18:45:44 mail sshd[649]: rexec line 20: Deprecated option ServerKeyBits
Aug 11 18:45:44 mail sshd[649]: rexec line 31: Deprecated option RSAAuthentication
Aug 11 18:45:44 mail sshd[649]: rexec line 38: Deprecated option RhostsRSAAuthentication
Aug 11 18:45:44 mail sshd[649]: reprocess config line 31: Deprecated option RSAAuthentication
Aug 11 18:45:44 mail sshd[649]: reprocess config line 38: Deprecated option RhostsRSAAuthentication
Aug 11 18:45:44 mail sshd[649]: Accepted publickey for root from 47.189.84.3 port 49356 ssh2: RSA SHA256:slCtLll0OsQ2v6ez6h/83T7+QXkin7HRA6l83z8ROAs
Aug 11 18:45:44 mail sshd[649]: pam_unix(sshd:session): session opened for user root by (uid=0)
Aug 11 18:45:44 mail systemd: pam_unix(systemd-user:session): session opened for user root by (uid=0)
Aug 11 18:45:44 mail systemd-logind[1391]: New session 3763 of user root.

==> /var/log/auth.log.1 <==
Aug  4 06:21:02 mail CRON[13577]: pam_unix(cron:session): session closed for user sogo
Aug  4 06:22:01 mail CRON[13581]: pam_unix(cron:session): session opened for user sogo by (uid=0)
Aug  4 06:22:01 mail CRON[13581]: pam_unix(cron:session): session closed for user sogo

==> /var/log/auth.log.2.gz <==
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4

Re: Email not working after upgrade from Ubuntu 16.04 to 18.04

- Try to stop "apparmor" service for testing.
-

bhupeshduggi wrote:

I tried to update the "Sogo" but it failed.
...
Errors were encountered while processing:
/tmp/apt-dpkg-install-xaSxIl/3-libsope1_3.2.10-1build1_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

You may want to update apt repo to use the correct repo url for Ubuntu 18.04.

btw, You can buy our support ticket if you need remote assistance:
https://www.iredmail.org/support.html

----

Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee