1 Topic by rderman

  • rderman
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  • Registered: 2019-04-23
  • Posts: 8

Topic: Not Receiving some mails.

Hi Dear,
I am facing a situation.
I have running SOGO with IREDMAIL on a server for one of my customer.

But they are complaining they are not receiving emails on time and even some of the emails they are suppose to receive never got received.

I need your help to understand what's going on, how to track - find - and resolve it.

Thank you

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by Frankstar

  • Frankstar
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  • Registered: 2010-09-27
  • Posts: 70

Re: Not Receiving some mails.

so you are administer a productive Mailserver with no basic knowledge?
the mail Log will tell you whats going on.

also I guess Greylisting is active.

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: Not Receiving some mails.

Dear @rderman,

You need to check Postfix log file (/var/log/maillog) to track the mail flow.

4 Reply by husniddiniskandarov95

  • husniddiniskandarov95
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  • Registered: 2020-02-01
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Re: Not Receiving some mails.

Hello I sent mail to my iredmail server but it gives errors smtp; 530 Relaying not allowed

5 Reply by Cthulhu

  • Cthulhu
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Re: Not Receiving some mails.

husniddiniskandarov95 wrote:

Hello I sent mail to my iredmail server but it gives errors smtp; 530 Relaying not allowed

It seems you didnt not sent to your server, but tried to send trough your server, without proper authenication, so you cannot send mails as user@example.com if u are not authenicated as user@example.com

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Not Receiving some mails.

husniddiniskandarov95 wrote:

Hello I sent mail to my iredmail server but it gives errors smtp; 530 Relaying not allowed

Could you please show me full content of file /etc/postfix/mysql/relay_domains.cf? (remove password before pasting)