1 Topic by armankarap945 (edited by armankarap945 2020-04-19 20:49:45)

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Topic: iRedMail can receive mail but cannot send

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version 1.2 MARIADB edition:
- Downloadable installer
- Ubuntu 18.04 :
- Store mail accounts in which backend MySQL:
- Web server Nginx:
- [IMPORTANT] Related original log or error message.

Apr 19 10:55:12 mail postfix/submission/smtpd[4480]: connect from mail.aykay.pw[                                                                                                             127.0.0.1]
Apr 19 10:55:12 mail postfix/submission/smtpd[4480]: Anonymous TLS connection es                                                                                                             tablished from mail.aykay.pw[127.0.0.1]: TLSv1.3 with cipher TLS_AES_256_GCM_SHA                                                                                                             384 (256/256 bits)
Apr 19 10:55:13 mail postfix/submission/smtpd[4480]: 494mv50LFGz3xJR: client=mai                                                                                                             l.aykay.pw[127.0.0.1], sasl_method=LOGIN, sasl_username=postmaster@aykay.pw
Apr 19 10:55:13 mail postfix/cleanup[4489]: 494mv50LFGz3xJR: message-id=<1d56076                                                                                                             ae82d57ccb80ac0c0b0137f13@aykay.pw>
Apr 19 10:55:13 mail postfix/qmgr[2505]: 494mv50LFGz3xJR: from=<postmaster@aykay                                                                                                             .pw>, size=540, nrcpt=1 (queue active)
Apr 19 10:55:13 mail postfix/amavis/smtp[4494]: connect to 127.0.0.1[127.0.0.1]:                                                                                                             10026: Connection refused
Apr 19 10:55:13 mail roundcube: <ic0jmsau> User postmaster@aykay.pw [37.252.92.7                                                                                                             3]; Message <1d56076ae82d57ccb80ac0c0b0137f13@aykay.pw> for armankarap@hotmail.c                                                                                                             om; 250: 2.0.0 Ok: queued as 494mv50LFGz3xJR
Apr 19 10:55:13 mail postfix/submission/smtpd[4480]: disconnect from mail.aykay.                                                                                                             pw[127.0.0.1] ehlo=2 starttls=1 auth=1 mail=1 rcpt=1 data=1 quit=1 commands=8
Apr 19 10:55:13 mail postfix/amavis/smtp[4494]: 494mv50LFGz3xJR: to=<armankarap@                                                                                                             hotmail.com>, relay=none, delay=0.06, delays=0.06/0/0/0, dsn=4.4.1, status=defer                                                                                                             red (connect to 127.0.0.1[127.0.0.1]:10026: Connection refused)

====

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

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Re: iRedMail can receive mail but cannot send

armankarap945 wrote:

(connect to 127.0.0.1[127.0.0.1]:10026: Connection refused)

Port 10026 is "amavis" service, please try to restart it.

3 Reply by armankarap945

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Re: iRedMail can receive mail but cannot send

ZhangHuangbin wrote:
armankarap945 wrote:

(connect to 127.0.0.1[127.0.0.1]:10026: Connection refused)

Port 10026 is "amavis" service, please try to restart it.

No it still the same

Apr 19 14:12:48 mail postfix/submission/smtpd[4616]: connect from mail.aykay.pw[127.0.0.1]
Apr 19 14:12:48 mail postfix/submission/smtpd[4616]: Anonymous TLS connection established from mail.aykay.pw[127.0.0.1]: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits)
Apr 19 14:12:48 mail postfix/submission/smtpd[4616]: 494sH45Lpkz3xJY: client=mail.aykay.pw[127.0.0.1], sasl_method=LOGIN, sasl_username=postmaster@aykay.pw
Apr 19 14:12:48 mail postfix/cleanup[4629]: 494sH45Lpkz3xJY: message-id=<0f96bfeb8aa4c7b6c40d2583f73b2ff3@aykay.pw>
Apr 19 14:12:48 mail postfix/qmgr[2643]: 494sH45Lpkz3xJY: from=<postmaster@aykay.pw>, size=540, nrcpt=1 (queue active)
Apr 19 14:12:48 mail roundcube: <cgc8tgga> User postmaster@aykay.pw [37.252.92.73]; Message <0f96bfeb8aa4c7b6c40d2583f73b2ff3@aykay.pw> for armankarap@hotmail.com; 250: 2.0.0 Ok: queued as 494sH45Lpkz3xJY
Apr 19 14:12:48 mail postfix/submission/smtpd[4616]: disconnect from mail.aykay.pw[127.0.0.1] ehlo=2 starttls=1 auth=1 mail=1 rcpt=1 data=1 quit=1 commands=8
Apr 19 14:12:48 mail postfix/amavis/smtp[4634]: connect to 127.0.0.1[127.0.0.1]:10026: Connection refused
Apr 19 14:12:48 mail postfix/amavis/smtp[4634]: 494sH45Lpkz3xJY: to=<armankarap@hotmail.com>, relay=none, delay=0.24, delays=0.21/0.02/0/0, dsn=4.4.1, status=deferred (connect to 127.0.0.1[127.0.0.1]:10026: Connection refused)

4 Reply by ZhangHuangbin

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Re: iRedMail can receive mail but cannot send

armankarap945 wrote:

Apr 19 14:12:48 mail postfix/amavis/smtp[4634]: connect to 127.0.0.1[127.0.0.1]:10026: Connection refused

- Is clamav-daemon service running?
- How much RAM does this server have?

5 Reply by armankarap945 (edited by armankarap945 2020-04-21 06:53:20)

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Re: iRedMail can receive mail but cannot send

ZhangHuangbin wrote:
armankarap945 wrote:

Apr 19 14:12:48 mail postfix/amavis/smtp[4634]: connect to 127.0.0.1[127.0.0.1]:10026: Connection refused

- Is clamav-daemon service running?
- How much RAM does this server have?

- clamav-daemon is not active and I try to start it with 

systemctl start clamav-daemon

everything seems to be alright status is active but when I check status for second time it shows failed
- I use AWS free trial services and I only get 1 gb of ram

6 Reply by GerryM

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Re: iRedMail can receive mail but cannot send

1 gig is very restrictive. Have you considered testing on a different platform? When I evaluated iRedMail I used Oracle Virtual Box on one of my pcs. I got familiar with iRedMail and it's configuration, and testing how to migrate data. Later I installed and tested on my server. Finally I did a fresh install on my server and migrated my users from the old server.

7 Reply by armankarap945

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Re: iRedMail can receive mail but cannot send

GerryM wrote:

1 gig is very restrictive. Have you considered testing on a different platform? When I evaluated iRedMail I used Oracle Virtual Box on one of my pcs. I got familiar with iRedMail and it's configuration, and testing how to migrate data. Later I installed and tested on my server. Finally I did a fresh install on my server and migrated my users from the old server.

I will try it. Maybe there is a configuration that I haven't done and that's why I am getting error?

8 Reply by MuPp3t33r

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Re: iRedMail can receive mail but cannot send

1GB of RAM is very restrictive indeed. For smaller clients (5-50 users) I normally settle with 3-4GB RAM but for larger clients I typically go for around 8GB. It's likely the modules are crashing due to the low RAM.
You could try increase the SWAP partition size if you really must use 1GB RAM, but I wouldn't recommend that as a "fix"

9 Reply by armankarap945

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Re: iRedMail can receive mail but cannot send

MuPp3t33r wrote:

1GB of RAM is very restrictive indeed. For smaller clients (5-50 users) I normally settle with 3-4GB RAM but for larger clients I typically go for around 8GB. It's likely the modules are crashing due to the low RAM.
You could try increase the SWAP partition size if you really must use 1GB RAM, but I wouldn't recommend that as a "fix"

Ok, thank you.

10 Reply by armankarap945

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Re: iRedMail can receive mail but cannot send

MuPp3t33r wrote:

1GB of RAM is very restrictive indeed. For smaller clients (5-50 users) I normally settle with 3-4GB RAM but for larger clients I typically go for around 8GB. It's likely the modules are crashing due to the low RAM.
You could try increase the SWAP partition size if you really must use 1GB RAM, but I wouldn't recommend that as a "fix"

I have increased my swap memory to 8GB and now clamav-daemon is active but now I'm getting following 

Apr 21 09:32:18 mail amavis[2716]: (02716-02) (!)connect to /var/run/clamav/clam                                                                                                                                                             d.ctl failed, attempt #1: Can't connect to a UNIX socket /var/run/clamav/clamd.c                                                                                                                                                             tl: No such file or directory
Apr 21 09:32:19 mail amavis[2716]: (02716-02) (!)connect to /var/run/clamav/clam                                                                                                                                                             d.ctl failed, attempt #1: Can't connect to a UNIX socket /var/run/clamav/clamd.c                                                                                                                                                             tl: No such file or directory
Apr 21 09:32:19 mail amavis[2716]: (02716-02) (!)clamav-socket: All attempts (1)                                                                                                                                                              failed connecting to /var/run/clamav/clamd.ctl, retrying (2)
Apr 21 09:32:25 mail amavis[2716]: (02716-02) (!)connect to /var/run/clamav/clam                                                                                                                                                             d.ctl failed, attempt #1: Can't connect to a UNIX socket /var/run/clamav/clamd.c                                                                                                                                                             tl: No such file or directory
Apr 21 09:32:25 mail amavis[2716]: (02716-02) (!)clamav-socket av-scanner FAILED                                                                                                                                                             : run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (All attem                                                                                                                                                             pts (1) failed connecting to /var/run/clamav/clamd.ctl) at (eval 113) line 659.\                                                                                                                                                             n
Apr 21 09:32:25 mail amavis[2716]: (02716-02) (!)WARN: all primary virus scanner                                                                                                                                                             s failed, considering backups
Apr 21 09:32:48 mail postfix/smtp[3819]: connect to hotmail-com.olc.protection.o                                                                                                                                                             utlook.com[104.47.6.33]:25: Connection timed out

11 Reply by ZhangHuangbin

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Re: iRedMail can receive mail but cannot send

armankarap945 wrote:

I have increased my swap memory to 8GB and now clamav-daemon is active but now I'm getting following

Run "freshclam" command first to update clamav database, then restart clamav-daemon and amavis services.