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Topic: Iredadmin (Internal Server Error)

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.1
- Deployed with iRedMail Easy or the downloadable installer? Installer
- Linux/BSD distribution name and version: Centos 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hello everyone.

Please help, I can't access iredadmin with an internal server error statement. but when accessing web mail (roundcube) can be accessed.

Pleas Help, Thank You.

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Iredadmin Internal Server Error.png
Iredadmin Internal Server Error.png 5.74 kb, file has never been downloaded. 

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Re: Iredadmin (Internal Server Error)

What does the Nginx log file say? (typically /var/log/nginx/error.log)

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Re: Iredadmin (Internal Server Error)

What nginx says as follows

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log.png
log.png 12.8 kb, 1 downloads since 2020-07-28 

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4

Re: Iredadmin (Internal Server Error)

Any related error log in /var/log/messages?

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

5

Re: Iredadmin (Internal Server Error)

ZhangHuangbin wrote:

Any related error log in /var/log/messages?

This is the latest log from nginx

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Log error.png
Log error.png 58.89 kb, 2 downloads since 2020-07-28 

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6

Re: Iredadmin (Internal Server Error)

Again, Any related error log in /var/log/messages?

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

7

Re: Iredadmin (Internal Server Error)

ZhangHuangbin wrote:

Again, Any related error log in /var/log/messages?

The following log is in /var/log/messages

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Error Iredadmin.jpeg 57.08 kb, 4 downloads since 2020-07-28 

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8

Re: Iredadmin (Internal Server Error)

Run command “pip2 install web.py==0.51” and restart “iredadmin” service should fix this issue.

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee