Topic: Internal Server Error after upgrade to iRedAdmin-Pro
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.1
- Deployed with iRedMail Easy or the downloadable installer? Downloadable Installer
- Linux/BSD distribution name and version: Centos 7.8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hi,
After following the instructions from email after procuring iRedAdmin-Pro license to upgrade my iRedAdmin, I can't access the panel with "Internal Server Error".
From the /var/log/messages contains the following :
Sep 6 11:01:36 example iredadmin: File "/opt/www/iRedAdmin-Pro-LDAP-4.5/iredadmin.py", line 8, in <module>
Sep 6 11:01:36 example iredadmin:
Sep 6 11:01:36 example iredadmin: from libs import iredbase
Sep 6 11:01:36 example iredadmin: File "/opt/www/iRedAdmin-Pro-LDAP-4.5/libs/iredbase.py", line 65, in <module>
Sep 6 11:01:36 example iredadmin:
Sep 6 11:01:36 example iredadmin: from controllers.sql.urls import urls as urls_backend
Sep 6 11:01:36 example iredadmin: ImportError
Sep 6 11:01:36 example iredadmin: :
Sep 6 11:01:36 example iredadmin: No module named sql.urls
Sep 6 11:01:36 example iredadmin:
Sep 6 11:01:36 example iredadmin: unable to load app 0 (mountpoint='example.com|/iredadmin') (callable not found or import error)
Sep 6 11:01:36 example iredadmin: --- no python application found, check your startup logs for errors ---
Sep 6 11:01:36 example iredadmin: [x.x.x.x] GET /iredadmin 500 104 "-"
Hoping for guidance for this matter. Thank you.
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