Topic: Cannot receive / send emails
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.1
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: Debian 10
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): nginx
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
===LOG===
Sep 14 10:22:24 mail postfix/pipe[3462]: 4BqpTr18YMz20Ld: to=<k.mathias@sapphirenetwork.eu>, relay=dovecot, delay=0.12, delays=0.01/0.03/0/0.08, dsn=2.0.0, status=sent (delivered via dovecot service)
Sep 14 10:22:24 mail postfix/qmgr[1456]: 4BqpTr18YMz20Ld: removed
Sep 14 10:23:16 mail postfix/submission/smtpd[3514]: connect from mail.sapphirehosting.eu[127.0.0.1]
Sep 14 10:23:16 mail postfix/submission/smtpd[3514]: Anonymous TLS connection established from mail.sapphirehosting.eu[127.0.0.1]: TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)
Sep 14 10:23:17 mail postfix/submission/smtpd[3514]: 4BqpVs0Bplz1yvs: client=mail.sapphirehosting.eu[127.0.0.1], sasl_method=LOGIN, sasl_username=k.mathias@sapphirenetwork.eu
Sep 14 10:23:17 mail postfix/cleanup[3457]: 4BqpVs0Bplz1yvs: message-id=<b541670a76ec67c51fb07b41e80a7126@sapphirenetwork.eu>
Sep 14 10:23:17 mail postfix/qmgr[1456]: 4BqpVs0Bplz1yvs: from=<k.mathias@sapphirenetwork.eu>, size=643, nrcpt=1 (queue active)
Sep 14 10:23:17 mail roundcube: <816ccms9> User k.mathias@sapphirenetwork.eu [217.251.221.107]; Message <b541670a76ec67c51fb07b41e80a7126@sapphirenetwork.eu> for mathias.k@outlook.de; 250: 2.0.0 Ok: queued as 4BqpVs0Bplz1yvs
Sep 14 10:23:17 mail postfix/submission/smtpd[3514]: disconnect from mail.sapphirehosting.eu[127.0.0.1] ehlo=2 starttls=1 auth=1 mail=1 rcpt=1 data=1 quit=1 commands=8
Sep 14 10:23:17 mail postfix/10025/smtpd[3461]: connect from mail.sapphirehosting.eu[127.0.0.1]
Sep 14 10:23:17 mail postfix/10025/smtpd[3461]: 4BqpVs3C5zz20Ld: client=mail.sapphirehosting.eu[127.0.0.1]
Sep 14 10:23:17 mail postfix/cleanup[3457]: 4BqpVs3C5zz20Ld: message-id=<b541670a76ec67c51fb07b41e80a7126@sapphirenetwork.eu>
Sep 14 10:23:17 mail postfix/qmgr[1456]: 4BqpVs3C5zz20Ld: from=<k.mathias@sapphirenetwork.eu>, size=1977, nrcpt=1 (queue active)
Sep 14 10:23:17 mail postfix/10025/smtpd[3461]: disconnect from mail.sapphirehosting.eu[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Sep 14 10:23:17 mail amavis[1261]: (01261-02) Passed CLEAN {RelayedInternal}, ORIGINATING/MYNETS LOCAL [127.0.0.1]:39454 ESMTP/ESMTP <k.mathias@sapphirenetwork.eu> -> <mathias.k@outlook.de>, (), Queue-ID: 4BqpVs0Bplz1yvs, Message-ID: <b541670a76ec67c51fb07b41e80a7126@sapphirenetwork.eu>, mail_id: tRSzeFKng6ps, b: Xn25VUK86, Hits: -1, size: 643, queued_as: 4BqpVs3C5zz20Ld, Subject: "Das ist ein Test 2", From: <k.mathias@sapphirenetwork.eu>, User-Agent: Roundcube_Webmail, helo=localhost, Tests: [ALL_TRUSTED=-1], autolearn=ham autolearn_force=no, autolearnscore=0, dkim_new=dkim:sapphirenetwork.eu, 401 ms
Sep 14 10:23:17 mail postfix/amavis/smtp[3458]: 4BqpVs0Bplz1yvs: to=<mathias.k@outlook.de>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.48, delays=0.06/0/0/0.41, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 4BqpVs3C5zz20Ld)
Sep 14 10:23:17 mail postfix/qmgr[1456]: 4BqpVs0Bplz1yvs: removed
Sep 14 10:23:17 mail postfix/smtp[3520]: warning: relayhost configuration problem
Sep 14 10:23:17 mail postfix/smtp[3520]: 4BqpVs3C5zz20Ld: to=<mathias.k@outlook.de>, relay=none, delay=0.06, delays=0.01/0.05/0/0, dsn=4.3.5, status=deferred (mail for 80.239.207.194 loops back to myself)My problem is that I cannot send mail to other mail providers via our mail system. It is displayed that these have been sent, but no mails are received by the other person.
Also: What does the last line in the log mean? Is that the error?
I hope someone can help me with my problem.
Please excuse my poor English if you notice any mistakes. The message is translated by Google Translate.
Greetings
Happymeall
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