1 Topic by threplogle

  • threplogle
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  • Registered: 2020-11-24
  • Posts: 4

Topic: MacOS Mail not able to log into server

Hello! I'm having some trouble configuring Mac mail to connect to server.  Thunderbird does so with no issues at all, but for some reason Mail won't connect.  Any help would be appreciated for this newbie to email servers! 

iRedMail Version 1.3.2
Ubunto Server 20.04
Installed with downloadable installer
Nginx web server

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: MacOS Mail not able to log into server

Make sure Mail.app has correct IMAP/POP3/SMTP settings as mentioned here:
https://docs.iredmail.org/#mua

Also, any related error in Dovecot/Postfix log files related to this account login attempts on server?

3 Reply by threplogle

  • threplogle
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  • Posts: 4

Re: MacOS Mail not able to log into server

Thanks for your response! I ended up getting my initial domain's email working but now have added a second domain and am able to login to Roundcube but unable to connect with either Thunderbird or Mac Mail.  I followed a tutorial from linuxbabe.com to add the second domain but apparently something is misconfigured.  Any help would be greatly appreciated. 


ZhangHuangbin wrote:

Make sure Mail.app has correct IMAP/POP3/SMTP settings as mentioned here:
https://docs.iredmail.org/#mua

Also, any related error in Dovecot/Postfix log files related to this account login attempts on server?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: MacOS Mail not able to log into server

Cannot help without related error message or log.