1 Topic by jerome.michel

  • jerome.michel
  • Member
  • Offline
  • Registered: 2017-02-23
  • Posts: 6

Topic: RHEL 8 Unsupported?

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): iRedMail-1.3.2
- Deployed with iRedMail Easy or the downloadable installer? download
- Linux/BSD distribution name and version: RHEL 8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Due to the lifecycle of our OS we are currently upgrading to RHEL 8. I tried running the installer on a newly created RHEL 8 machine and it fails with the following error:

********* ERROR *********
Release version of the operating system on this server is unsupported by
iRedMail, please access below link to get the latest iRedMail and a list
of supported Linux/BSD distributions and release versions.

http://www.iredmail.org/download.html

*************************

Thank you.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: RHEL 8 Unsupported?

Could you please show me full content of 2 files:

- /etc/redhat-release
- /etc/os-release

CentOS 8 is supported.

3 Reply by jerome.michel

  • jerome.michel
  • Member
  • Offline
  • Registered: 2017-02-23
  • Posts: 6

Re: RHEL 8 Unsupported?

Here the contents of the files:

- cat /etc/redhat-release

Red Hat Enterprise Linux release 8.3 (Ootpa)

- cat /etc/os-release

NAME="Red Hat Enterprise Linux"
VERSION="8.3 (Ootpa)"
ID="rhel"
ID_LIKE="fedora"
VERSION_ID="8.3"
PLATFORM_ID="platform:el8"
PRETTY_NAME="Red Hat Enterprise Linux 8.3 (Ootpa)"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:8.3:GA"
HOME_URL="https://www.redhat.com/"
BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 8"
REDHAT_BUGZILLA_PRODUCT_VERSION=8.3
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="8.3"

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: RHEL 8 Unsupported?

CentOS 8 has VERSION_ID="8" instead of "8.3". Please apply this patch to iRedMail-1.3.2 for RHEL 8.x:
https://github.com/iredmail/iRedMail/co … 0c99fb11b7