1 (edited by pbf343 2021-08-27 21:30:28)

Topic: webmail down

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====


Hello,
Webmail down for period of time per reports.   Checking logs and saw this: 

php-fpm/slow.log shows some errors not familiar.   Anyone know what this means -- dump.failed?

script_filename = /opt/www/roundcubemail/index.php
[0x00007f6235fd6e58] fgets() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap_generic.php:205
[0x00007f6235fd6b48] readLine() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap_generic.php:233
[0x00007f6235fd5db8] readFullLine() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap_generic.php:3737
[0x00007f6235fd54d0] execute() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap_generic.php:1292
[0x00007f6235fd5160] status() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap_generic.php:1674
[0x00007f6235fd4220] countMessages() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap.php:778
[0x00007f6235fd3cd0] countmessages() /opt/www/roundcubemail-1.4.9/program/lib/Roundcube/rcube_imap.php:1321
[0x00007f6235fd1ed0] folder_status() /opt/www/roundcubemail-1.4.9/program/steps/mail/check_recent.inc:66
[0x00007f6235fcec28] +++ dump failed






/var/log/php-fpm/php-fpm.log
       shows 404 & 302 errors on index page.

127.0.0.1 -  27/Aug/2021:09:26:19 -0400 "GET /mail/index.php" 404
127.0.0.1 -  27/Aug/2021:09:26:22 -0400 "GET /mail/index.php" 302

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2

Re: webmail down

Any other related error log? Pasted log lines are not useful for troubleshooting.