Topic: Impossible to configure email account
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.0
- Deployed with iRedMail Easy or the downloadable installer? Downloadable Installer
- Linux/BSD distribution name and version: Debian 11
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
When i try to configure one account on Spark iOS application (outlook Ios same problem) i have this error :
Aug 23 07:28:51 mx postfix/submission/smtpd[322416]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:51 mx postfix/submission/smtpd[322416]: connect from unknown[37.166.27.132]
Aug 23 07:28:51 mx postfix/submission/smtpd[322416]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322416]: warning: unknown[37.166.27.132]: SASL PLAIN authentication failed:
Aug 23 07:28:53 mx postfix/submission/smtpd[322417]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322417]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322418]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322418]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322419]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322419]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322420]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322420]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322421]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322421]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322422]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322422]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322423]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322423]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322424]: warning: hostname 37-166-27-132.coucou-networks.fr does not resolve to address 37.166.27.132: Name or service not known
Aug 23 07:28:53 mx postfix/submission/smtpd[322424]: connect from unknown[37.166.27.132]
Aug 23 07:28:53 mx postfix/submission/smtpd[322417]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322418]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322419]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322420]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322419]: warning: unknown[37.166.27.132]: SASL CRAM-MD5 authentication failed: Invalid authentication mechanism
Aug 23 07:28:53 mx postfix/submission/smtpd[322421]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322422]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322421]: warning: unknown[37.166.27.132]: SASL CRAM-MD5 authentication failed: Invalid authentication mechanism
Aug 23 07:28:53 mx postfix/submission/smtpd[322423]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:53 mx postfix/submission/smtpd[322424]: Anonymous TLS connection established from unknown[37.166.27.132]: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Aug 23 07:28:59 mx postfix/smtps/smtpd[322384]: warning: unknown[103.237.21.84]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Aug 23 07:28:59 mx postfix/submission/smtpd[322417]: warning: unknown[37.166.27.132]: SASL PLAIN authentication failed:
Aug 23 07:28:59 mx postfix/submission/smtpd[322418]: warning: unknown[37.166.27.132]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Aug 23 07:28:59 mx postfix/submission/smtpd[322424]: warning: unknown[37.166.27.132]: SASL PLAIN authentication failed:
Aug 23 07:29:00 mx postfix/submission/smtpd[322423]: warning: unknown[37.166.27.132]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
On Mail iOS i have one error message who said my password is empty...
how to solve this ?
Thank you.
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