1 Topic by supporttimaca

  • supporttimaca
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Topic: Green icon said account disabled next to some mail

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Hello,
I recently see next to some of mail accounts a green icon (circle with a shape of human inside cf attachments).
When I pass the mouse it says disabled account (in french Compte Désactivé).
The account is enabled. I don't understand what this icon mean ?

I seem to have some problems with these adresses :
X=TLS1.3:ECDHE_RSA_AES_256_GCM_SHA384:256 CV=yes DN="CN=mx.timaca.com": SMTP error from remote mail server after RCPT TO:<rh@lamaisondegardanne.fr>: 554 5.7.1 <rh@lamaisondegardanne.fr>: Recipient address rejected: SMTP AUTH is required for users under this sender domain

Is it possible that the errors I encounter are linked ?

Regards

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Green icon said account disabled next to some mail

supporttimaca wrote:

The account is enabled. I don't understand what this icon mean ?

It might be a translation issue. Try to visit same page by appending "?lang=en_US" in URL to view this page in English (or switch preferred language to English in your account preferences page).

supporttimaca wrote:

Recipient address rejected: SMTP AUTH is required for users under this sender domain

FYI https://docs.iredmail.org/errors.html#r … der-domain

3 Reply by supporttimaca

  • supporttimaca
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Re: Green icon said account disabled next to some mail

Sorry I didn't think forcing the language in US. You were right, it's definitively a translation issue.

It says "Account is domain admin". If it can help, the right translation for French is "Compte administrateur du domaine"

Thank you, I will look at the web page for my SMTP AUTH errors.

Regards

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,081

Re: Green icon said account disabled next to some mail

supporttimaca wrote:

It says "Account is domain admin". If it can help, the right translation for French is "Compte administrateur du domaine"

Fixed. Thanks. smile