1 Topic by bysamahmadli (edited by bysamahmadli 2024-01-17 17:18:55)

  • bysamahmadli
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Topic: Throttling quota exceeded

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.3 MARIADB edition.
- Deployed with iRedMail Easy or the downloadable installer? with iRedMail.sh script
- Linux/BSD distribution name and version: Rocky Linux release 8.8 (Green Obsidian)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server: nginx/1.14.1
- Manage mail accounts with iRedAdmin 2.5 (MySQL) Free version
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

12.01.2024 17:45 554 5.7.1 : End-of-data rejected: Throttling quota exceeded Name0 Surname0 (name0.surname0@domain.com) 12.01.2024 17:45 554 5.7.1 : End-of-data rejected: Throttling quota exceeded Name1 Surname1 (name1.surname1@domain.com)  12.01.2024 17:45 554 5.7.1 : End-of-data rejected: Throttling quota exceeded

Hi I have this error. I've added to /opt/iredapd/settings.py file the line "THROTTLE_BYPASS_LOCAL_RECIPIENT = False" but it not works for me. Here is my throttle table configs in iredapd database:
+----+-----------+-------------+----------+----------+------------+--------------+---------------+---------------+
| id | account | kind        | priority | period | msg_size | max_msgs | max_quota | max_rcpts |
+----+-----------+-------------+----------+----------+------------+--------------+---------------+---------------+
|  1 | @.         | outbound|        0   |   1800  |        0     |      200      |         0        |        -1       |
+----+-----------+-------------+----------+----------+------------+--------------+---------------+---------------+

Does it means that our user trying send more than 200 messages in 30 minutes ?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Throttling quota exceeded

bysamahmadli wrote:

Does it means that our user trying send more than 200 messages in 30 minutes ?

Seems yes.
Please check /var/log/iredapd/iredapd.log to figure it out.

3 Reply by bysamahmadli

  • bysamahmadli
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Re: Throttling quota exceeded

There is a lot of log about every user to which sender user wants to send mail like below:

Aug 19 17:12:24 mail journal[1090996]: iredapd [ipaddress] RCPT, name0.surname0@domain.com => name1.surname1@domain.com, DUNNO [sasl_username=name0.surname0@domain.comz, sender=name0.surname0@domain.com, client_name=unknown, reverse_client_name=unknown, helo=DellUsername, encryption_protocol=TLSv1.2, encryption_cipher=ECDHE-RSA-AES256-GCM-SHA384, server_port=465, process_time=0.0165s]

4 Reply by maggiemcoghlan

  • maggiemcoghlan
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Re: Throttling quota exceeded

Throttling Quota Exceeded error causes users to restrict messages to all so users need to adjust the throttling settings in iRedMail configuration or check the log files for more details about the issue.

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