1 Topic by mano

  • mano
  • Member
  • Offline
  • Registered: 2018-04-11
  • Posts: 29

Topic: iRedmail 1.7.0 - Failed request: to plugin.managesieve

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.7.0
- Deployed with iRedMail Easy or the downloadable installer? Downloadable updated from 1.6.8 to 1.7.0
- Linux/BSD distribution name and version: Ubuntu 22.0.4 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Web server (Apache or Nginx): Nginix
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Roundcube - 1.6.7
ilesystem_attachments    1.0    GPL-3.0+   
jqueryui    1.13.2    GPL-3.0+   
managesieve    9.4    GPL-3.0+   
password    5.3    GPL-3.0+   
zipdownload    3.4    GPL-3.0+

Opening up Filters - with error message as below to manage an existing filter... since upgrade to 1.7.0
FILE NOT FOUND
The requested resource was not found.
Please contact your server administrator.
Failed request: mail.domain/mail/?_task=settings&_action=plugin.managesieve

logs shown as:
Jul 22 09:08:27 mail dovecot: managesieve(myemail)<105181><N0dbY9Idjul/AAAB>: Disconnected: Logged out bytes=56/1428
on each attempt.

Upgraded to 1.7.0 on the 17th July and the filters are working, but unable to manage with Failed Request message.

Please advise on what to do

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,081

Re: iRedmail 1.7.0 - Failed request: to plugin.managesieve

Any related error in /var/log/maillog and /var/log/dovecot/*.log?

3 Reply by mano (edited by mano 2024-07-23 15:28:48)

  • mano
  • Member
  • Offline
  • Registered: 2018-04-11
  • Posts: 29

Re: iRedmail 1.7.0 - Failed request: to plugin.managesieve

ZhangHuangbin wrote:

Any related error in /var/log/maillog and /var/log/dovecot/*.log?

from maillog:
Jul 23 07:06:28 mail roundcube: <s8ghh5kq> PHP Error: Error loading template for managesieve.managesieve in /opt/www/roundcubemail-1.6.5/program/include/rcmail_output_html.php on line 804 (GET /mail/?_task=settings&_action=plugin.managesieve)
Jul 23 07:06:59 mail roundcube: <s8ghh5kq> PHP Error: Error loading template for managesieve.managesieve in /opt/www/roundcubemail-1.6.5/program/include/rcmail_output_html.php on line 804 (GET /mail/?_task=settings&_action=plugin.managesieve)

( pls note: Installed 1.6.7 onto roundcubemail which had a symlink
lrwxrwxrwx  1 root      root        28 Mar 26 18:09 roundcubemail -> /opt/www/roundcubemail-1.6.5 )

from sieve.log
Jul 23 07:06:28 mail dovecot: managesieve-login: Login: user=<xxxx.xxx>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=21430, secured, session=<RADvzOQdBNJ/AAAB>
Jul 23 07:06:28 mail dovecot: managesieve(xxxx.xxx)<21430><RADvzOQdBNJ/AAAB>: Disconnected: Logged out bytes=56/1428
Jul 23 07:06:59 mail dovecot: managesieve-login: Login: user=<xxxx.xxx>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=21432, secured, session=<UDvRzuQdqIx/AAAB>
Jul 23 07:06:59 mail dovecot: managesieve(xxxx.xxx)<21432><UDvRzuQdqIx/AAAB>: Disconnected: Logged out bytes=56/1428

4 Reply by mano (edited by mano 2024-07-23 15:57:26)

  • mano
  • Member
  • Offline
  • Registered: 2018-04-11
  • Posts: 29

Re: iRedmail 1.7.0 - Failed request: to plugin.managesieve

mano wrote:
ZhangHuangbin wrote:

Any related error in /var/log/maillog and /var/log/dovecot/*.log?

from maillog:
Jul 23 07:06:28 mail roundcube: <s8ghh5kq> PHP Error: Error loading template for managesieve.managesieve in /opt/www/roundcubemail-1.6.5/program/include/rcmail_output_html.php on line 804 (GET /mail/?_task=settings&_action=plugin.managesieve)
Jul 23 07:06:59 mail roundcube: <s8ghh5kq> PHP Error: Error loading template for managesieve.managesieve in /opt/www/roundcubemail-1.6.5/program/include/rcmail_output_html.php on line 804 (GET /mail/?_task=settings&_action=plugin.managesieve)

( pls note: Installed 1.6.7 onto roundcubemail which had a symlink
lrwxrwxrwx  1 root      root        28 Mar 26 18:09 roundcubemail -> /opt/www/roundcubemail-1.6.5 )

from sieve.log
Jul 23 07:06:28 mail dovecot: managesieve-login: Login: user=<xxxx.xxx>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=21430, secured, session=<RADvzOQdBNJ/AAAB>
Jul 23 07:06:28 mail dovecot: managesieve(xxxx.xxx)<21430><RADvzOQdBNJ/AAAB>: Disconnected: Logged out bytes=56/1428
Jul 23 07:06:59 mail dovecot: managesieve-login: Login: user=<xxxx.xxx>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=21432, secured, session=<UDvRzuQdqIx/AAAB>
Jul 23 07:06:59 mail dovecot: managesieve(xxxx.xxx)<21432><UDvRzuQdqIx/AAAB>: Disconnected: Logged out bytes=56/1428


Just checked: it works on elastic skin. Does not on classic skin, may be depreciated on classic, hence the error.

5 Reply by mano

  • mano
  • Member
  • Offline
  • Registered: 2018-04-11
  • Posts: 29

Re: iRedmail 1.7.0 - Failed request: to plugin.managesieve

Did not learn this mistake from the last time.  Sorry.