Topic: postmaster suddenly invalid
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.7.4 PGSQL edition.
- Deployed with iRedMail Easy or the downloadable installer? the downloadable installer
- Linux/BSD distribution name and version: Ubuntu 22.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
I installed iRedMail several days ago. There used to be no problem to login with my postmaster account. Today, when I tried to login to iRedAdmin, it said `Error: Username or password is incorrect.` I double checked the `iRedMail.tips` file, both the username and password is correct.
Moreover, the postmaster account credentials don't work for the Roudcube webmail either, but the other mail account has no problem accessing the webmail.
What might be the cause of this issue? And how can I restore the postmaster account?
----
Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.