1

Topic: iRedMail EE - Sent/Received/Quarantined mails not showing

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

IRedMail EE v 1.4.0
Ubuntu 20.04 LTE
MariaDB
Nginx

The sent / received and quarantined mail lists are not working on the admin panel.  For example 'Received Mail' is showing 'Received Mails (1-50/200)' but only one email is then listed without any recipient data, size date or date and showing a revolving green arrow under the 'Score' column.

Same behavior in 'Sent Mail' - one line with no size and a revolving green arrow under the 'Date' column

Any ideas on how to fix this?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: iRedMail EE - Sent/Received/Quarantined mails not showing

Hi @nickg,

Sorry about this trouble.
It's a known bug of EE v1.4.0, the fix will be available in upcoming release (v1.5.0).

By the way, it's better use the ticket system on our iRedMail Store website for EE support:
https://store.iredmail.org/