1 Topic by Roberto

  • Roberto
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  • Registered: 2011-06-17
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Topic: Sending but not receiving emails

Hi,

I already installed iRedMail and I can send mails to external domains(gmail, hotmail, etc.) so can send emails to users of the same domain but I can't receive emails from external domains. Am I missing a configuration or what could it be?

Regards.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: Sending but not receiving emails

Some possible reasons:

*) Do you have correct DNS records for this sever? both A and MX records.
*) Did you check mail log to verify what caused this issue? Is it caused by greylisting? If so, you will receive them in about 30 minutes.

3 Reply by Roberto

  • Roberto
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Re: Sending but not receiving emails

ZhangHuangbin wrote:

Some possible reasons:

*) Do you have correct DNS records for this sever? both A and MX records.
*) Did you check mail log to verify what caused this issue? Is it caused by greylisting? If so, you will receive them in about 30 minutes.


Where can I check the DNS records?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Sending but not receiving emails

Roberto wrote:

Where can I check the DNS records?

You can check them with command 'dig' on Linux/BSD system. For example:

$ dig -t a your_domain.com
$ dig -t mx your_domain.com

If they're not correct, please contact your DNS service provider to change them.