1 Topic by ventas

  • ventas
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  • Registered: 2011-07-04
  • Posts: 15

Topic: How to prevent address from being blocked as SPAM

==== Provide required information to help troubleshoot and get quick answer ====
- Linux/BSD distribution name and version: Debian 6
- iRedMail version and backend (LDAP/MySQL): iRedAdmin-Pro v1.6.3 (LDAP)
====

I cannot find a topic in the forum or any documentation how to prevent that a specific address or domain is blocked by the spam filter.

We do receive some customer´s mails that are our of the sudden blocked as spam. Whitelisting the whole domain incl. subdomains and the address itself doesn´t help.

Thanks in advance!

Sebastian

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,137

Re: How to prevent address from being blocked as SPAM

You should add whitelists in SpamAssassin config file also.

Reference: http://www.iredmail.org/forum/topic3155 … tined.html