1 Topic by ketan.aagja

  • ketan.aagja
  • Member
  • Offline
  • From: UK
  • Registered: 2012-05-15
  • Posts: 252

Topic: remove ***SPAM*** tag from known E-mails

==== ==== Provide required information ====
- iRedMail version and backend (LDAP/MySQL/PGSQL): iRedAdmin-Pro-LDAP-1.7.2
- Linux/BSD distribution name and version: CentOS 6
- Any related log? Log is helpful for troubleshooting.
====

I am receiving some E-mails which are known to us and not having anything related to SPAM, however E-mail are received with subject line ***SPAM*** <Subject of E-mail>, is there any way by which we can remove this tags or configure something where it does not tag known E-mails as SPAM?

Thanks,

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: remove ***SPAM*** tag from known E-mails

Please check the headers of these emails, find out headers inserted by SpamAssassin to figure out why they were detected as spam.