1 Topic by lechevo

  • lechevo
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  • Registered: 2012-07-26
  • Posts: 9

Topic: Mails to gmail are going to spam

Hi all,

I am able to send and receive emails but the mails which i send from iRedmail are going into SPAM for gmail. Can anyone help me how to whitelist the IP Address and resolve the issue.

I already have a reverse dns, and set up a spf and dkif key

thx in advance





==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by sami1255

  • sami1255
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  • Registered: 2012-10-22
  • Posts: 32

Re: Mails to gmail are going to spam

Hi Lechevo,

It depends on whole log of factors. If you can show the header of the email that had gone to spam, that would give some idea of whats going wrong.

3 Reply by user1

  • user1
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  • Registered: 2012-10-10
  • Posts: 7

Re: Mails to gmail are going to spam

Did you specify a "reply email" address? Some mail server will mark those without as spam.

4 Reply by santoshkrg

  • santoshkrg
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  • Registered: 2011-06-20
  • Posts: 40

Re: Mails to gmail are going to spam

lechevo wrote:

Hi all,

I am able to send and receive emails but the mails which i send from iRedmail are going into SPAM for gmail. Can anyone help me how to whitelist the IP Address and resolve the issue.

I already have a reverse dns, and set up a spf and dkif key

thx in advance


==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====

Dear Lechevo,

Please check the following as gmail server checks before passing it as legitimate or marking as SPAM.

-  Reverse DNS should be configured peroperly for your domain
- SPF and DKIM - Make sure it should be peroperly configured for your server
- should be dedicated IP (Static Public IP ) for your server from outside
- This Static IP should be peroperly configured at Firewall level (No idea which firewall you are using)

If you check the above, your server mail will not go to SPAM of other domain mailboxes.

Hope above will help as I have similar problem and resolved with above steps.

Regards,
Santosh

5 Reply by kaseifu

  • kaseifu
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  • Registered: 2012-06-12
  • Posts: 40

Re: Mails to gmail are going to spam

I was troubled by the same symptoms, so I also want to help.

First, whether its own address is determined to address nuisance, I want you to test using Cloudmark DesktopOne.
Is determined to send spam to yourself, you will need to apply for the following site reset.
http://csi.cloudmark.com/reset-request/

I want to make sure there is no error message in Logwatch.

I want to check for any errors that may appear in the following sites.
http://www.abuse.net/relay.html
http://www.rbl.jp/ckdb/
http://www.sendmail.co.jp/sa/spfcheck.html

Then, it is determined that all spam e-mail forwarding in gmail.