1 Topic by hforho (edited by hforho 2013-05-06 15:17:32)

  • hforho
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Topic: User unknown in virtual mailbox table

==== Required information ====
- iRedMail version: 0.83
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL 1.51
- Linux/BSD distribution name and version:  centos 6.2 64 bit
- Related log if you're reporting an issue:
====
when i relay the mail from mail gateway server ; i got those error

<XX@XXXX.com.hk>: Recipient address rejected: undeliverable address: host 192.168.11.8[192.168.11.8] said: 550 5.1.0 <double-bounce@XXXX.com.hk>: Sender address rejected: User unknown in virtual mailbox table (in reply to RCPT TO command);

xx@XXXX.com.hk <-- I have this mail address in my iredmail server
192.168.11.8 <-- my iredmail server

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: User unknown in virtual mailbox table

Any related log on your iRedMail server?

3 Reply by hforho

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Re: User unknown in virtual mailbox table

This is the log from /var/log/maillog from iredmail

May  6 14:35:09 mail postfix/smtpd[19130]: NOQUEUE: reject: RCPT from unknown[192.168.11.100]: 550 5.1.0 <double-bounce@XXXX.com.hk>: Sender address rejected: User unknown in virtual mailbox table; from=<double-bounce@XXXX.com.hk> to=<XX@XXXX.com.hk> proto=ESMTP helo=<ScrolloutF1.XXXX.com.hk>

4 Reply by hforho

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Re: User unknown in virtual mailbox table

any news on it ?

5 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: User unknown in virtual mailbox table

hforho wrote:

This is the log from /var/log/maillog from iredmail

May  6 14:35:09 mail postfix/smtpd[19130]: NOQUEUE: reject: RCPT from unknown[192.168.11.100]: 550 5.1.0 <double-bounce@XXXX.com.hk>: Sender address rejected: User unknown in virtual mailbox table; from=<double-bounce@XXXX.com.hk> to=<XX@XXXX.com.hk> proto=ESMTP helo=<ScrolloutF1.XXXX.com.hk>

This message means user "XX@XXXX.com.hk" doesn't exist on your server.

Could you please show us output of below commands (execute on iRedMail server) to help troubleshoot (Of course you must replace 'XX@XXXX.com.hk' below by the REAL email address):

# cd /etc/postfix/mysql/
# for cf in $(ls *.cf); do echo ${cf}; postmap -q XX@XXXX.com.hk mysql:./${cf}; done