1 Topic by roy.wong

  • roy.wong
  • Member
  • Offline
  • Registered: 2013-07-23
  • Posts: 35

Topic: Outlook sometime prompt enter username and password

==== Required information ====
- iRedMail version: 0.8.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====

HI,

After migrate to iRedMail server, everything seems ok. but I found that many user connect imap with outlook, they always popup a windows for enter username and password, they just click OK button then it can send/receive mail normally.

Any setting I can change to fix this issue? because it's so annoying.

Waiting for the reply. Thanks!

Roy Wong

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,091

Re: Outlook sometime prompt enter username and password

Not sure why it occurs, mail client like Outlook, Thunderbird should remember the username/password and not ask again and again.
Do you have a valid SSL certificate? For example, purchased one from a trusted SSL provider.

3 Reply by roy.wong

  • roy.wong
  • Member
  • Offline
  • Registered: 2013-07-23
  • Posts: 35

Re: Outlook sometime prompt enter username and password

ZhangHuangbin wrote:

Not sure why it occurs, mail client like Outlook, Thunderbird should remember the username/password and not ask again and again.
Do you have a valid SSL certificate? For example, purchased one from a trusted SSL provider.

No SSL Cert. I try disable the greylist function and the program seems solved.
Thanks for the reply.