1 Topic by zabidin2

  • zabidin2
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Topic: Setting using Outlook

Hi,

I want use my mail server with outlook. So, i can retrieve mail from server direct to my laptop. But i got this error on test it:

Jan  4 13:50:49 mail postfix/smtpd[17969]: lost connection after RCPT from unknown[192.168.8.77]
Jan  4 13:50:49 mail postfix/smtpd[17969]: disconnect from unknown[192.168.8.77]
Jan  4 13:51:18 mail postfix/smtpd[17969]: connect from unknown[192.168.8.77]
Jan  4 13:51:18 mail postfix/smtpd[17969]: NOQUEUE: reject: RCPT from unknown[192.168.8.77]: 504 5.5.2 <techsupport>: Helo command rejected: need fully-qualified hostname; from=<mzarm@oas.com.my> to=<mzarm@oas.com.my> proto=ESMTP helo=<techsupport>
Jan  4 13:51:18 mail postfix/smtpd[17969]: lost connection after RCPT from unknown[192.168.8.77]
Jan  4 13:51:18 mail postfix/smtpd[17969]: disconnect from unknown[192.168.8.77]
Jan  4 13:51:26 mail postfix/smtpd[17969]: connect from unknown[192.168.8.77]
Jan  4 13:51:26 mail postfix/smtpd[17969]: NOQUEUE: reject: RCPT from unknown[192.168.8.77]: 504 5.5.2 <techsupport>: Helo command rejected: need fully-qualified hostname; from=<mzarm@oas.com.my> to=<mzarm@oas.com.my> proto=ESMTP helo=<techsupport>
Jan  4 13:51:26 mail postfix/smtpd[17969]: lost connection after RCPT from unknown[192.168.8.77]
Jan  4 13:51:26 mail postfix/smtpd[17969]: disconnect from unknown[192.168.8.77]

Any idea why? I not understand cause i'm not expert here. I can send email using web mail roundcube, also i can receive it.

Thank you.

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Setting using Outlook

You server hostname (techsupport) should be a fully-qualified hostname.

3 Reply by zabidin2

  • zabidin2
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Re: Setting using Outlook

Hi,

Techsupport is client pc. It should setup as hostname? Why it cannot just name of pc only?

4 Reply by zabidin2

  • zabidin2
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Re: Setting using Outlook

What about if i want to retrieve using hand phone? Need use hostname also?

5 Reply by zabidin2

  • zabidin2
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Re: Setting using Outlook

Yesterday, i test from inside my office. After i left office and try from home, success. Thank you to ZhangHuangbin help me solve my problem. Thank you again.

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Setting using Outlook

Would you mind share us your iredmail story in 'Success Stories' forum? smile