1 Topic by zorik.meyman

  • zorik.meyman
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  • Registered: 2014-03-03
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Topic: Can't receive mails from another mail server,

==== Required information ====
- iRedMail version: 0.8.6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6
- Related log if you're reporting an issue:
====
Hi,

I have a problem with receiving emails from other mail servers.
I have installed the iredmail following this instructions LINK, i configured the hostname to be "mailserv.test.com" and the mail domain to be "mail.test.com", I'm able to receive mails from two users that are located in this server. but when i try to send mails from another mail server i don't receive the email and get this error in the maillog:" Helo command rejected: need fully-qualified hostname;".
after some research i found that the problem is maybe in the postfix LINK, and it didn't help.

It's my first time installing and configuring mail server, please help me make it work.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,091

Re: Can't receive mails from another mail server,

Could you please show us output of command "postconf -n" to help troubleshoot? Did you modify any Postfix settings in file /etc/postfix/main.cf?

3 Reply by ketan.aagja

  • ketan.aagja
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  • From: UK
  • Registered: 2012-05-15
  • Posts: 252

Re: Can't receive mails from another mail server,

I think you need to allow your IPs/domain on your clubringer configs which will allow such emails.

you can access cluebringer panel on :
httpS://Your Server IP/cluebringer

Go to Groups and add IPs or domains and see if it allows emails.

I have added screenshot for reference.

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