1 Topic by praveens

  • praveens
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  • Registered: 2014-03-24
  • Posts: 1

Topic: Email Bouncing

==== Required information ====
- iRedMail version: 1.5.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): iRedAdmin-Pro-MySQL
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====

Hi,
One of our client facing problem sending emails to some particular email ids. The mails always bouncing. Below the error message,

<user@domain.com>: host
    inbound.domain.com.netsolmail.net[206.188.198.64] said: 554 5.7.1
    The message from (<user@xyz.com>) with the subject of () matches a
    profile the Internet community may consider spam. Please revise your
    message before resending. (in reply to end of DATA command)

Can you help us to solve this issue,our clients facing so many issues because of this.

thanks
Praveen

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by srd2010

  • srd2010
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  • Registered: 2013-08-06
  • Posts: 37

Re: Email Bouncing

Hi,

this is clearly a SPAM Prevention method related to the receiving MTA and has nothing to do with iredmail.
You should contact the abuse team of the receiving MTA, explain the problem and try to figure out the reason for the spam filter to step in and deny the message. Be sure your client is not sending unsolicited mails to these receivers.

hope this helps...

Best regards,
Frank

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: Email Bouncing

Hi praveens,

@srd2010 gives you the right answer. Thanks srd2010. smile