1 Topic by cmccrum (edited by cmccrum 2014-09-16 03:15:06)

  • cmccrum
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  • Registered: 2014-09-16
  • Posts: 1

Topic: Can't Reach RoundCube or iRedAdmin with Host Name

==== Required information ====
- iRedMail version: 2.1.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 12.04.4 LTS
- Related log if you're reporting an issue:
====
Hey guys, hope someone can help me figure this out.  Randomly today in the middle of the day all my users lost access to their webmail.  I'm able to use the hard internal IP address of the server https://10.150.20.200/iredadmin but I can use the external IP Address or Hostname.  We rarely reconfigure anything so nothings changed which is what makes these strange for me. 

Where should I begin troubleshooting?  I've already verified the NAT Policies on my SonicWALL and it's pretty straightforward.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: Can't Reach RoundCube or iRedAdmin with Host Name

Please check your firewall rules, DNS settings.