Aug 5, 2024: iRedMail-1.7.1 has been released.

**majid.hzco** · 2015-03-15 21:19:26

majid.hzco
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Posts: 27

Topic: Unable to receive emails from gmail

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I have successfully installed IRedmail on Ubuntu 14.04, I'm unable to receive emails through gmail. i have disabled greylist but still no progress.

Regards,

Majid Hussain

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

**7t3chguy** · 2015-03-15 21:59:59

7t3chguy
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From: United Kingdom
Registered: 2015-01-08
Posts: 713

Re: Unable to receive emails from gmail

From the information you have given we know nothing. Show us some logs?

**ZhangHuangbin** · 2015-03-16 10:05:10

ZhangHuangbin
iRedMail Developers
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Registered: 2009-05-06
Posts: 31,163

Re: Unable to receive emails from gmail

*) Can you receive emails from other mail servers? e.g. Yahoo, Hotmail, or other companies.
*) Is there any log related to gmail server in your Postfix log file (/var/log/mail.log)? If no log at all, you should check MX and A DNS records for your mail domain name first.

**majid.hzco** · 2015-03-16 13:19:45

majid.hzco
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Registered: 2014-11-24
Posts: 27

Re: Unable to receive emails from gmail

Thanks for your reply.

I have setup Iredmail on ubuntu 14.04. I'm able to send/receive emails from other domain such as (Yahoo, Hotmail or others), at start the mail was getting delayed than i disabled greylist after that emails started working but still no incoming from gmail but outgoing is working fine.

I have purchase a vpn from linode and bought a domain from godaddy which is "allco.info" no i have pointed allco.info to linode ip and emails started working except gmail.

My Var Log File is mentioned below;

Mar 16 03:45:37 allco postfix/smtpd[9930]: 2F59618487: client=mail-yk0-x22c.google.com[2607:f8b0:4002:c07::22c]
Mar 16 03:45:37 allco postfix/smtpd[9930]: 2F59618487: reject: END-OF-MESSAGE from mail-yk0-x22c.google.com[2607:f8b0:4002:c07::22c]: 450 4.7.1 <END-OF-MESSAGE>: End-of-data rejected: Access denied; from=<it.hzco@gmail.com> to=<majid@mail.allco.info> proto=ESMTP helo=<mail-yk0-x22c.google.com>
Mar 16 03:45:37 allco postfix/cleanup[9937]: 2F59618487: message-id=<CAF2uP157-n1CMo=EN4vhhcVHVLnTM8GgoRdhdTGcUnA-8o5N8g@mail.gmail.com>
Mar 16 03:45:37 allco postfix/smtpd[9930]: disconnect from mail-yk0-x22c.google.com[2607:f8b0:4002:c07::22c]
Mar 16 03:45:44 allco postfix/smtpd[9930]: connect from mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]
Mar 16 03:45:45 allco postfix/smtpd[9930]: 1279818487: client=mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]
Mar 16 03:45:45 allco postfix/smtpd[9930]: 1279818487: reject: END-OF-MESSAGE from mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]: 450 4.7.1 <END-OF-MESSAGE>: End-of-data rejected: Access denied; from=<it.hzco@gmail.com> to=<majid@mail.allco.info> proto=ESMTP helo=<mail-yk0-x235.google.com>
Mar 16 03:45:45 allco postfix/cleanup[9937]: 1279818487: message-id=<CAF2uP15NcYKiL8RuEECg9GEhN6GeY703_HMDSOUc8Z8ZJQoR=w@mail.gmail.com>
Mar 16 03:45:45 allco postfix/smtpd[9930]: disconnect from mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]
Mar 16 03:49:05 allco postfix/anvil[9932]: statistics: max connection rate 1/60s for (smtp:2607:f8b0:4002:c07::22c) at Mar 16 03:45:37
Mar 16 03:49:05 allco postfix/anvil[9932]: statistics: max connection count 1 for (smtp:2607:f8b0:4002:c07::22c) at Mar 16 03:45:37
Mar 16 03:49:05 allco postfix/anvil[9932]: statistics: max cache size 2 at Mar 16 03:45:44
Mar 16 03:52:33 allco postfix/smtpd[9959]: connect from mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]
Mar 16 03:52:33 allco postfix/trivial-rewrite[9964]: warning: do not list domain mail.allco.info in BOTH virtual_mailbox_domains and relay_domains
Mar 16 03:52:33 allco postfix/smtpd[9959]: 2B8191841D: client=mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]
Mar 16 03:52:33 allco postfix/smtpd[9959]: 2B8191841D: reject: END-OF-MESSAGE from mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]: 450 4.7.1 <END-OF-MESSAGE>: End-of-data rejected: Access denied; from=<it.hzco@gmail.com> to=<majid@mail.allco.info> proto=ESMTP helo=<mail-yk0-x235.google.com>
Mar 16 03:52:33 allco postfix/cleanup[9966]: 2B8191841D: message-id=<CAF2uP16W+74itKGv9tDEt0bG_j20PQDfeejjOWfLZuprEsqyfA@mail.gmail.com>
Mar 16 03:52:33 allco postfix/smtpd[9959]: disconnect from mail-yk0-x235.google.com[2607:f8b0:4002:c07::235]
Mar 16 03:54:02 allco postfix/smtpd[9959]: connect from mail-ie0-x22d.google.com[2607:f8b0:4001:c03::22d]
Mar 16 03:54:02 allco postfix/smtpd[9959]: AEC3E1841D: client=mail-ie0-x22d.google.com[2607:f8b0:4001:c03::22d]
Mar 16 03:54:02 allco postfix/smtpd[9959]: AEC3E1841D: reject: END-OF-MESSAGE from mail-ie0-x22d.google.com[2607:f8b0:4001:c03::22d]: 450 4.7.1 <END-OF-MESSAGE>: End-of-data rejected: Access denied; from=<gem.majid@gmail.com> to=<majid@mail.allco.info> proto=ESMTP helo=<mail-ie0-x22d.google.com>
Mar 16 03:54:02 allco postfix/cleanup[9966]: AEC3E1841D: message-id=<CACSfDhywn9jCuuTCeMeRLDqnB3F5R889JD2532yAVR=v5oDXzA@mail.gmail.com>
Mar 16 03:54:02 allco postfix/smtpd[9959]: disconnect from mail-ie0-x22d.google.com[2607:f8b0:4001:c03::22d]
Mar 16 03:57:23 allco postfix/anvil[9961]: statistics: max connection rate 1/60s for (smtp:2607:f8b0:4002:c07::235) at Mar 16 03:52:33
Mar 16 03:57:23 allco postfix/anvil[9961]: statistics: max connection count 1 for (smtp:2607:f8b0:4002:c07::235) at Mar 16 03:52:33
Mar 16 03:57:23 allco postfix/anvil[9961]: statistics: max cache size 1 at Mar 16 03:52:33

below is mentioned my iredapd.log

2015-03-15 21:54:14 INFO [2607:f8b0:4001:c03::22b] gem.majid@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 22:02:07 INFO [2607:f8b0:4001:c03::234] gem.majid@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 22:48:47 INFO [2607:f8b0:4002:c01::22c] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 22:48:58 INFO [2607:f8b0:4002:c07::22c] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 23:17:49 INFO [2607:f8b0:4002:c01::236] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 23:22:59 INFO [2607:f8b0:4002:c01::22c] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 23:24:17 INFO [2607:f8b0:4002:c01::230] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 23:28:15 INFO [2607:f8b0:4002:c07::234] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 23:35:14 INFO [2607:f8b0:4002:c07::22e] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-15 23:43:02 INFO [2607:f8b0:4002:c07::230] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 00:23:44 INFO [2607:f8b0:4001:c03::235] gem.majid@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 00:29:19 INFO [2607:f8b0:4002:c01::235] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 00:39:45 INFO [2607:f8b0:4001:c05::230] gem.majid@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:08:24 INFO [2607:f8b0:4002:c01::230] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:17:38 INFO [2607:f8b0:4002:c07::229] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:20:49 INFO [2607:f8b0:4002:c07::230] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:25:12 INFO [2607:f8b0:4002:c01::234] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:35:00 INFO [2607:f8b0:4002:c07::234] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:43:22 INFO [2607:f8b0:4002:c07::233] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 01:47:41 INFO [2607:f8b0:4002:c01::232] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 02:32:38 INFO [2607:f8b0:4002:c01::230] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 02:48:50 INFO [2607:f8b0:4001:c05::229] gem.majid@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:06:37 INFO [2607:f8b0:4002:c01::22c] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:09:57 INFO [2607:f8b0:4002:c07::235] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:36:48 INFO [2607:f8b0:4002:c07::235] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:38:50 INFO [2607:f8b0:4002:c07::232] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:45:37 INFO [2607:f8b0:4002:c07::22c] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:45:45 INFO [2607:f8b0:4002:c07::235] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:52:33 INFO [2607:f8b0:4002:c07::235] it.hzco@gmail.com -> majid@mail.allco.info, DUNNO
2015-03-16 03:54:02 INFO [2607:f8b0:4001:c03::22d] gem.majid@gmail.com -> majid@mail.allco.info, DUNNO

my postfix main.cf

# See /usr/share/postfix/main.cf.dist for a commented, more complete version

# Debian specific: Specifying a file name will cause the first
# line of that file to be used as the name. The Debian default
# is /etc/mailname.
#myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

readme_directory = no

# TLS parameters
smtpd_tls_cert_file = /etc/ssl/certs/iRedMail.crt
smtpd_tls_key_file = /etc/ssl/private/iRedMail.key
smtpd_use_tls=yes
smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.

smtpd_relay_restrictions = permit_mynetworks permit_sasl_authenticated defer_unauth_destination
myhostname = allco.info
alias_maps = hash:/etc/postfix/aliases
alias_database = hash:/etc/postfix/aliases
myorigin = allco.info
mydestination = $myhostname, localhost, localhost.localdomain, localhost.$myhostname
relayhost =
mynetworks = 127.0.0.0/8
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
#inet_protocols = all
inet_protocols = all
virtual_alias_domains =
allow_percent_hack = no
swap_bangpath = no
mydomain = allco.info
mynetworks_style = host
smtpd_data_restrictions = reject_unauth_pipelining
smtpd_reject_unlisted_recipient = yes
smtpd_reject_unlisted_sender = no
smtpd_tls_protocols = !SSLv2 !SSLv3
smtp_tls_protocols = !SSLv2 !SSLv3
lmtp_tls_protocols = !SSLv2 !SSLv3
smtpd_tls_mandatory_protocols = !SSLv2 !SSLv3
smtp_tls_mandatory_protocols = !SSLv2 !SSLv3
lmtp_tls_mandatory_protocols = !SSLv2 !SSLv3
smtp_tls_security_level = may
smtp_tls_CAfile = $smtpd_tls_CAfile
smtp_tls_loglevel = 0
smtp_tls_note_starttls_offer = yes
smtpd_sender_restrictions = permit_mynetworks, reject_sender_login_mismatch, permit_sasl_authenticated
delay_warning_time = 0h
maximal_queue_lifetime = 4h
bounce_queue_lifetime = 4h
proxy_read_maps = $canonical_maps $lmtp_generic_maps $local_recipient_maps $mydestination $mynetworks $recipient_bcc_maps $recipient_canonical_maps $relay_domains $relay_recipient_maps $relocated_maps $sender_bcc_maps $sender_canonical_maps $smtp_generic_maps $smtpd_sender_login_maps $transport_maps $virtual_alias_domains $virtual_alias_maps $virtual_mailbox_domains $virtual_mailbox_maps $smtpd_sender_restrictions
smtp_data_init_timeout = 240s
smtp_data_xfer_timeout = 600s
smtpd_helo_required = yes
smtpd_helo_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_non_fqdn_helo_hostname, reject_invalid_helo_hostname, check_helo_access pcre:/etc/postfix/helo_access.pcre
queue_run_delay = 300s
minimal_backoff_time = 300s
maximal_backoff_time = 4000s
enable_original_recipient = no
disable_vrfy_command = yes
home_mailbox = Maildir/
allow_min_user = no
message_size_limit = 15728640
virtual_minimum_uid = 2000
virtual_uid_maps = static:2000
virtual_gid_maps = static:2000
virtual_mailbox_base = /var/vmail
transport_maps = proxy:mysql:/etc/postfix/mysql/transport_maps_user.cf, proxy:mysql:/etc/postfix/mysql/transport_maps_domain.cf
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql/virtual_mailbox_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql/virtual_mailbox_maps.cf
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql/virtual_alias_maps.cf, proxy:mysql:/etc/postfix/mysql/domain_alias_maps.cf, proxy:mysql:/etc/postfix/mysql/catchall_maps.cf, proxy:mysql:/etc/postfix/mysql/domain_alias_catchall_maps.cf
sender_bcc_maps = proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_user.cf, proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_domain.cf
recipient_bcc_maps = proxy:mysql:/etc/postfix/mysql/recipient_bcc_maps_user.cf, proxy:mysql:/etc/postfix/mysql/recipient_bcc_maps_domain.cf
relay_domains = $mydestination, proxy:mysql:/etc/postfix/mysql/relay_domains.cf
smtpd_sender_login_maps = proxy:mysql:/etc/postfix/mysql/sender_login_maps.cf
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain =
broken_sasl_auth_clients = yes
smtpd_sasl_security_options = noanonymous
smtpd_tls_auth_only = yes
smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination
smtpd_end_of_data_restrictions = check_policy_service inet:127.0.0.1:7777, check_policy_service inet:127.0.0.1:10031,
smtpd_tls_security_level = may
smtpd_tls_loglevel = 0
smtpd_tls_CAfile = /etc/ssl/certs/iRedMail.crt
tls_random_source = dev:/dev/urandom
mailbox_command = /usr/lib/dovecot/deliver
virtual_transport = dovecot
dovecot_destination_recipient_limit = 1
smtpd_sasl_type = dovecot
smtpd_sasl_path = private/dovecot-auth
content_filter = smtp-amavis:[127.0.0.1]:10024
smtp-amavis_destination_recipient_limit = 1
always_bcc = outgoing@mail.allco.info

Kindly suggest me something which works for me.

Regards,

Majid Hussain

**7t3chguy** · 2015-03-16 14:20:41

7t3chguy
Forum Moderator
Offline

From: United Kingdom
Registered: 2015-01-08
Posts: 713

Re: Unable to receive emails from gmail

You have an MX Record only for IPv6, Your root A Record seems to be undefined, which is totally wrong. But doesn't correlate to the issue you are having, await Zhang's Reply. http://mxtoolbox.com/SuperTool.aspx?act … n=toolpage

root@server1:~# dig allco.info -t MX

; <<>> DiG 9.9.5-3ubuntu0.2-Ubuntu <<>> allco.info -t MX
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2930
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 11

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;allco.info.                    IN      MX

;; ANSWER SECTION:
allco.info.             86400   IN      MX      10 allco.info.

;; AUTHORITY SECTION:
allco.info.             86344   IN      NS      ns4.linode.com.
allco.info.             86344   IN      NS      ns1.linode.com.
allco.info.             86344   IN      NS      ns2.linode.com.
allco.info.             86344   IN      NS      ns5.linode.com.
allco.info.             86344   IN      NS      ns3.linode.com.

;; ADDITIONAL SECTION:
ns1.linode.com.         37590   IN      A       69.93.127.10
ns1.linode.com.         113437  IN      AAAA    2600:3c00::a
ns2.linode.com.         37590   IN      A       65.19.178.10
ns2.linode.com.         113437  IN      AAAA    2600:3c01::a
ns3.linode.com.         37590   IN      A       75.127.96.10
ns3.linode.com.         113437  IN      AAAA    2600:3c02::a
ns4.linode.com.         37590   IN      A       207.192.70.10
ns4.linode.com.         113437  IN      AAAA    2600:3c03::a
ns5.linode.com.         37590   IN      A       109.74.194.10
ns5.linode.com.         113929  IN      AAAA    2a01:7e00::a

;; Query time: 26 msec
;; SERVER: 213.186.33.99#53(213.186.33.99)
;; WHEN: Mon Mar 16 02:19:12 EDT 2015
;; MSG SIZE  rcvd: 375

root@server1:~# dig allco.info -t A

; <<>> DiG 9.9.5-3ubuntu0.2-Ubuntu <<>> allco.info -t A
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57207
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;allco.info.                    IN      A

;; AUTHORITY SECTION:
allco.info.             10706   IN      SOA     ns1.linode.com. admin.allco.info. 2015031544 14400 14400 1209600 86400

;; Query time: 1 msec
;; SERVER: 213.186.33.99#53(213.186.33.99)
;; WHEN: Mon Mar 16 02:19:49 EDT 2015
;; MSG SIZE  rcvd: 95

**ZhangHuangbin** · 2015-03-16 18:34:47

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,163

Re: Unable to receive emails from gmail

majid.hzco wrote:

Mar 16 03:52:33 allco postfix/trivial-rewrite[9964]: warning: do not list domain mail.allco.info in BOTH virtual_mailbox_domains and relay_domains

Fix this issue first.

Also, you must set proper A and MX DNS records for your mail domain name. Reference:
http://www.iredmail.org/docs/setup.dns.html

Aug 5, 2024: iRedMail-1.7.1 has been released.

Unable to receive emails from gmail

Posts: 6

1 Topic by majid.hzco 2015-03-15 21:19:26

Topic: Unable to receive emails from gmail

2 Reply by 7t3chguy 2015-03-15 21:59:59

Re: Unable to receive emails from gmail

3 Reply by ZhangHuangbin 2015-03-16 10:05:10

Re: Unable to receive emails from gmail

4 Reply by majid.hzco 2015-03-16 13:19:45

Re: Unable to receive emails from gmail

5 Reply by 7t3chguy 2015-03-16 14:20:41

Re: Unable to receive emails from gmail

6 Reply by ZhangHuangbin 2015-03-16 18:34:47

Re: Unable to receive emails from gmail

Posts: 6