Aug 5, 2024: iRedMail-1.7.1 has been released.

**tomi.mcleod** · 2015-03-25 02:23:36

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Topic: hotmail.com not receive email

==== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Web server (Apache or Nginx): Apache
- Linux/BSD distribution name and version: Debian 7
- Related log if you're reporting an issue:
====
this is the log when i send mail to hotmail:

Mar 24 19:03:53 mail amavis[4070]: (04070-20) Passed CLEAN {RelayedOutbound}, MYUSERS LOCAL [77.27.43.174]:55437 [77.27.43.174] <sat1@e-innove.com> -> <r_sampe@hotmail.com>, Queue-ID: 2B783880E8, Message-ID: <00a201d0665c$e1b60050$a52200f0$@com>, mail_id: XoQXqJ9MIkkg, Hits: -6.398, size: 2678, queued_as: D758B880F0, dkim_new=dkim:e-innove.com, 3443 ms
Mar 24 19:03:54 mail postfix/smtp[6604]: 2B783880E8: to=<r_sampe@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=4, delays=0.44/0.01/0/3.6, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as D758B880F0)
Mar 24 19:03:56 mail postfix/smtp[6615]: D758B880F0: to=<r_sampe@hotmail.com>, relay=mx3.hotmail.com[65.55.33.119]:25, delay=2.9, delays=0.1/0.01/1.5/1.3, dsn=2.0.0, status=sent (250  <00a201d0665c$e1b60050$a52200f0$@com> Queued mail for delivery)

but never enter in any hotmail account.
Is log ok?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

**7t3chguy** · 2015-03-25 05:16:56

7t3chguy
Forum Moderator
Offline

From: United Kingdom
Registered: 2015-01-08
Posts: 713

Re: hotmail.com not receive email

The log is perfect, but its only the part up until queuing, run the command

mailq

**tomi.mcleod** · 2015-03-25 05:41:04

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Re: hotmail.com not receive email

7t3chguy wrote:

The log is perfect, but its only the part up until queuing, run the command
mailq

Mailq is empty

root@mail ~ # mailq
Mail queue is empty
root@mail ~ #

**7t3chguy** · 2015-03-25 05:42:00

7t3chguy
Forum Moderator
Offline

From: United Kingdom
Registered: 2015-01-08
Posts: 713

Re: hotmail.com not receive email

Is there no other part to the log? The log doesn't show the dispatch from the queue to the hotmail MX servers

**tomi.mcleod** · 2015-03-25 05:54:31

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Re: hotmail.com not receive email

7t3chguy wrote:

Is there no other part to the log? The log doesn't show the dispatch from the queue to the hotmail MX servers

full log:

Mar 24 20:27:52 mail postfix/smtpd[7513]: connect from localhost[127.0.0.1]
Mar 24 20:27:52 mail postfix/smtpd[7513]: 4AD6E880C1: client=localhost[127.0.0.1], sasl_method=LOGIN, sasl_username=postmaster@materiaoscura.net
Mar 24 20:27:52 mail postfix/cleanup[7519]: 4AD6E880C1: message-id=<1fc4c7b70accd98cf39c6b5c74b98f71@materiaoscura.net>
Mar 24 20:27:52 mail postfix/qmgr[3305]: 4AD6E880C1: from=<postmaster@materiaoscura.net>, size=573, nrcpt=1 (queue active)
Mar 24 20:27:52 mail roundcube: <9snnnu31> User postmaster@materiaoscura.net [77.27.43.174]; Message for r_sampe@hotmail.com; 250: 2.0.0 Ok: queued as 4AD6E880C1
Mar 24 20:27:52 mail postfix/smtpd[7513]: disconnect from localhost[127.0.0.1]
Mar 24 20:27:55 mail postfix/smtpd[7539]: connect from localhost[127.0.0.1]
Mar 24 20:27:55 mail postfix/smtpd[7539]: C7C36880E8: client=localhost[127.0.0.1]
Mar 24 20:27:55 mail postfix/cleanup[7519]: C7C36880E8: message-id=<1fc4c7b70accd98cf39c6b5c74b98f71@materiaoscura.net>
Mar 24 20:27:56 mail postfix/qmgr[3305]: C7C36880E8: from=<postmaster@materiaoscura.net>, size=1528, nrcpt=1 (queue active)
Mar 24 20:27:56 mail amavis[6541]: (06541-10) Passed CLEAN {RelayedOutbound}, MYNETS/MYUSERS LOCAL [127.0.0.1]:54422 [127.0.0.1] <postmaster@materiaoscura.net> -> <r_sampe@hotmail.com>, Queue-ID: 4AD6E880C1, Message-ID: <1fc4c7b70accd98cf39c6b5c74b98f71@materiaoscura.net>, mail_id: 3Qx2aiTagOBD, Hits: -8.9, size: 573, queued_as: C7C36880E8, dkim_new=dkim:materiaoscura.net, 3483 ms
Mar 24 20:27:56 mail postfix/smtpd[7539]: disconnect from localhost[127.0.0.1]
Mar 24 20:27:56 mail postfix/smtp[7523]: 4AD6E880C1: to=<r_sampe@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=3.8, delays=0.23/0.01/0/3.5, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as C7C36880E8)
Mar 24 20:27:56 mail postfix/qmgr[3305]: 4AD6E880C1: removed
Mar 24 20:27:58 mail postfix/smtp[7540]: C7C36880E8: to=<r_sampe@hotmail.com>, relay=mx2.hotmail.com[65.54.188.126]:25, delay=2.9, delays=0.19/0.01/1.5/1.2, dsn=2.0.0, status=sent (250  <1fc4c7b70accd98cf39c6b5c74b98f71@materiaoscura.net> Queued mail for delivery)
Mar 24 20:27:58 mail postfix/qmgr[3305]: C7C36880E8: removed

**7t3chguy** · 2015-03-25 06:05:48

7t3chguy
Forum Moderator
Offline

From: United Kingdom
Registered: 2015-01-08
Posts: 713

Re: hotmail.com not receive email

According to that its completely fine, maybe Hotmail rejected it post-queue due to spam or something similar

**ZhangHuangbin** · 2015-03-25 07:56:44

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,163

Re: hotmail.com not receive email

It's fine on your server side. Was email delivered to Junk/Spam folder in Hotmail mailbox?

**tomi.mcleod** · 2015-03-25 23:00:56

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Re: hotmail.com not receive email

ZhangHuangbin wrote:

It's fine on your server side. Was email delivered to Junk/Spam folder in Hotmail mailbox?

No, email wasnt in any folder.

Must i talk with hotmail?
Do you know any link to check the problem with hotmail?

**tomi.mcleod** · 2015-03-26 02:41:19

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Re: hotmail.com not receive email

tomi.mcleod wrote:

ZhangHuangbin wrote:
It's fine on your server side. Was email delivered to Junk/Spam folder in Hotmail mailbox?
No, email wasnt in any folder.
Must i talk with hotmail?
Do you know any link to check the problem with hotmail?

I just talk with hotmail and they did a conditional release becouse they didnt found any problem with my ip ... so now hotmail delivery my emails too junk/spam folder.

**7t3chguy** · 2015-03-26 03:06:21

7t3chguy
Forum Moderator
Offline

From: United Kingdom
Registered: 2015-01-08
Posts: 713

Re: hotmail.com not receive email

Show us the "Message Source" from hotmail [the headers etc]

**tomi.mcleod** · 2015-03-26 07:14:31

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Re: hotmail.com not receive email

7t3chguy wrote:

Show us the "Message Source" from hotmail [the headers etc]

x-store-info:4r51+eLowCe79NzwdU2kR3P+ctWZsO+J
Authentication-Results: hotmail.com; spf=pass (sender IP is 176.9.139.218) smtp.mailfrom=sat1@e-innove.com; dkim=pass header.d=e-innove.com; x-hmca=pass header.id=sat1@e-innove.com
X-SID-PRA: sat1@e-innove.com
X-AUTH-Result: PASS
X-SID-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD00
X-Message-Info: /3z5fcrqMMUR0dwt6iqUxGCqyyVwIagB5lm7qAWQbP0Pjx8hxfhRRRuoV47DbNGsPqn07tiWedguAJTZOQwYW5AHRBDJAoBzjrVSL2zefqD2KYd04qRuo46EHx0+ge5GkrxnhhIoXIGE0bIrqVNK23q1ElbWzdfUcGpCSlWD6X1coSreLMuImf7NBjxrGq9/4Mj/xJZChKlUNxNf6nHSBFCQX6FVPXK5
Received: from mail.materiaoscura.net ([176.9.139.218]) by COL004-MC2F1.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22751);
     Wed, 25 Mar 2015 16:12:08 -0700
Received: from localhost (localhost [127.0.0.1])
    by mail.materiaoscura.net (Postfix) with ESMTP id 385BA88218
    for <connor_mcl@hotmail.com>; Thu, 26 Mar 2015 00:12:06 +0100 (CET)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=e-innove.com; h=
    user-agent:message-id:subject:subject:to:from:from:date:date
    :content-transfer-encoding:content-type:content-type
    :mime-version; s=dkim; t=1427325122; x=1429917123; bh=/Swb7megLt
    1z+pYIWiEx/3tx6nxjhf4l4GIQgA/tTps=; b=Rr+6xPJU+AW8vA0J7EsDBTv04c
    qLZxQGKsJwKQ/+iwdfDeurw2p1ZIbKDUV0UZv40damhUQUZNVipjIxRp/Gyjhlxh
    ipTyk7nnqqRQ4UUxYavQS69THtDhVSEtPNdSn/8m66Eao6qrZF0dDAlsTi63XeS5
    DO6QJq9ytmYgo5QR4=
X-Virus-Scanned: Debian amavisd-new at mail.materiaoscura.net
Received: from mail.materiaoscura.net ([127.0.0.1])
    by localhost (mail.materiaoscura.net [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id KZXcmmfdWNut for <connor_mcl@hotmail.com>;
    Thu, 26 Mar 2015 00:12:02 +0100 (CET)
Received: from mail.materiaoscura.net (localhost [127.0.0.1])
    by mail.materiaoscura.net (Postfix) with ESMTPA id 308AD880E8
    for <connor_mcl@hotmail.com>; Thu, 26 Mar 2015 00:12:02 +0100 (CET)
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
 format=flowed
Content-Transfer-Encoding: 7bit
Date: Thu, 26 Mar 2015 00:12:02 +0100
From: sat1@e-innove.com
To: connor_mcl@hotmail.com
Subject: Buenas
Message-ID: <a015a66f67773e253ae4335500f4b77a@e-innove.com>
X-Sender: sat1@e-innove.com
User-Agent: RoundCube WebMail
Return-Path: sat1@e-innove.com
X-OriginalArrivalTime: 25 Mar 2015 23:12:08.0838 (UTC) FILETIME=[1E13F260:01D06751]

Esto es una prueba de que a hotmail ya entran los correos
Saludos :)

is all ok?

**ZhangHuangbin** · 2015-03-26 08:15:05

ZhangHuangbin
iRedMail Developers
Offline

Registered: 2009-05-06
Posts: 31,163

Re: hotmail.com not receive email

Was email delivered to hotmail mailbox?

**tomi.mcleod** · 2015-03-26 19:14:09

tomi.mcleod
Member
Offline

Registered: 2015-03-25
Posts: 14

Re: hotmail.com not receive email

ZhangHuangbin wrote:

Was email delivered to hotmail mailbox?

was delivered to hotmail junk/spam folder

Aug 5, 2024: iRedMail-1.7.1 has been released.

hotmail.com not receive email

Posts: 13

1 Topic by tomi.mcleod 2015-03-25 02:23:36

Topic: hotmail.com not receive email

2 Reply by 7t3chguy 2015-03-25 05:16:56

Re: hotmail.com not receive email

3 Reply by tomi.mcleod 2015-03-25 05:41:04

Re: hotmail.com not receive email

4 Reply by 7t3chguy 2015-03-25 05:42:00

Re: hotmail.com not receive email

5 Reply by tomi.mcleod 2015-03-25 05:54:31

Re: hotmail.com not receive email

6 Reply by 7t3chguy 2015-03-25 06:05:48

Re: hotmail.com not receive email

7 Reply by ZhangHuangbin 2015-03-25 07:56:44

Re: hotmail.com not receive email

8 Reply by tomi.mcleod 2015-03-25 23:00:56

Re: hotmail.com not receive email

9 Reply by tomi.mcleod 2015-03-26 02:41:19

Re: hotmail.com not receive email

10 Reply by 7t3chguy 2015-03-26 03:06:21

Re: hotmail.com not receive email

11 Reply by tomi.mcleod 2015-03-26 07:14:31 (edited by tomi.mcleod 2015-03-26 07:15:09)

Re: hotmail.com not receive email

12 Reply by ZhangHuangbin 2015-03-26 08:15:05

Re: hotmail.com not receive email

13 Reply by tomi.mcleod 2015-03-26 19:14:09 (edited by tomi.mcleod 2015-03-26 19:14:37)

Re: hotmail.com not receive email

Posts: 13