1 Topic by jan.weskamp

  • jan.weskamp
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Topic: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

==== Required information ====
- iRedMail version (check /etc/iredmail-release): newest
- Linux/BSD distribution name and version:  Debian 8.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin
====
"Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden."

Why this Error appears now?

Do I have to configure my dns or what?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

Do you use the correct server address, port number, login username (full email address) and password? Please capture a screenshot of the setting page to help us understand the issue.

Also, any error message in Postfix/Dovecot log files related to this setting attempt?

3 Reply by jan.weskamp

  • jan.weskamp
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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

Dovecot postfix no errors where i can find log files of them?

Here my config and output. On my iphone and my windows outlook it work perfect.

4 Reply by jan.weskamp

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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

here some screens

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5 Reply by ZhangHuangbin

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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

jan.weskamp wrote:

Dovecot postfix no errors where i can find log files of them?

Check this document: http://www.iredmail.com/docs/file.locations.html

jan.weskamp wrote:

here some screens

In 3.jpg, there's a prefixed dot in server address, this is wrong.

6 Reply by jan.weskamp

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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

ZhangHuangbin wrote:
jan.weskamp wrote:

Dovecot postfix no errors where i can find log files of them?

Check this document: http://www.iredmail.com/docs/file.locations.html

jan.weskamp wrote:

here some screens

In 3.jpg, there's a prefixed dot in server address, this is wrong.

Okey will check logs wink

If i remove that dot it didnt work 2

7 Reply by ZhangHuangbin

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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

jan.weskamp wrote:

If i remove that dot it didnt work 2

MX record of visu-design.de points to visu-design.de (IP 46.4.67.207), but the smtp/imap service is not working on that server:

# telnet 46.4.67.207 25
Trying 46.4.67.207...
telnet: connect to address 46.4.67.207: Connection refused

# telnet 46.4.67.207 143
Trying 46.4.67.207...
telnet: connect to address 46.4.67.207: Connection refused

8 Reply by jan.weskamp

  • jan.weskamp
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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

ZhangHuangbin wrote:
jan.weskamp wrote:

If i remove that dot it didnt work 2

MX record of visu-design.de points to visu-design.de (IP 46.4.67.207), but the smtp/imap service is not working on that server:

# telnet 46.4.67.207 25
Trying 46.4.67.207...
telnet: connect to address 46.4.67.207: Connection refused

# telnet 46.4.67.207 143
Trying 46.4.67.207...
telnet: connect to address 46.4.67.207: Connection refused

Try telnet visu-design.de 587 (143/25/ and so on) that should work fine
....

9 Reply by ZhangHuangbin

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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

Telnet works for me now, does Thunderbird work for you now?

10 Reply by jan.weskamp

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Re: Thunderbird konnte keine Einstellungen für Ihr E-mail-Konto finden.

The problem was i opened port 80 seperatly .... now it worked.....

*CLOSED*