1 Topic by Cavalry

  • Cavalry
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  • Registered: 2015-06-04
  • Posts: 13

Topic: Some email from hotmail.com and live.com not comming in

==== Required information ====
- iRedMail version: 0.9.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Linux/BSD distribution name and version: Ubuntu 14.4.2
- Related log if you're reporting an issue:
====

Hi.... Users are not receiving some emails coming from live.com and Hotmail.com... I already checked Blacklist, add them to Whitelist etc... Can you pls help....

Thx

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: Some email from hotmail.com and live.com not comming in

Any related log in /var/log/mail.log?

3 Reply by Cavalry

  • Cavalry
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  • Registered: 2015-06-04
  • Posts: 13

Re: Some email from hotmail.com and live.com not comming in

No related logs...

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: Some email from hotmail.com and live.com not comming in

No log about connection from hotmail.com/live.com? If no, you should check DNS records and network firewalls.

*) Have correct A/MX DNS records?
*) Block hotmail.com/live.com servers in firewall rules?