1 Topic by spammer.nomail

  • spammer.nomail
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Topic: Not able to receive emails

==== Required information ====
- iRedMail version: iRedMail-0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6.5 x32
- Related log if you're reporting an issue:

I am totally new to iRedMail . I have installed iRedMail on digital ocean centOS droplet. I am able to send email to gmail or hotmail. However I am not able to receive emails from outside world.

Send/Receive on the local domain works perfectly well.

Thank you in advance
Cheers
====

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Not able to receive emails

Do you have correct A/MX records for your mail domain name in DNS?

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Not able to receive emails

You point MX record to mail.tectren.com, but it doesn't has a A record:

$ nslookup mail.tectren.com
Server:        8.8.8.8
Address:    8.8.8.8#53

** server can't find mail.tectren.com: NXDOMAIN

4 Reply by spammer.nomail

  • spammer.nomail
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Re: Not able to receive emails

Hi, thank you for your reply. I created a A record but still not able to receive mails

5 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Not able to receive emails

It should be ok to receive emails from external. Did you try to send email from Gmail/Yahoo/Hotmail to your mail account?

6 Reply by spammer.nomail

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Re: Not able to receive emails

yes, i did try.  But it fails. earlier it used to fail immediately, but now i get the failure message after some 5 mins, Is there anything else i can look at. Thank you

7 Reply by spammer.nomail

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Re: Not able to receive emails

Its working now, thank you for your help