1 Topic by raposo

  • raposo
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Topic: dashboard don't show any information

==== Required information ====
- iRedMail version: PRO v2.1.2
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: CentOS 6.6
- Related log if you're reporting an issue: ?
====

Hi,

Dashboard is not showing any information about sent messages (see attach).

Thanks.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: dashboard don't show any information

*) Restart Apache service and try again.
*) Please check whether the SQL username/password of Amavisd database are correctly set in iRedAdmin-Pro config file "/var/www/iredadmin/settings.py".

3 Reply by raposo

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Re: dashboard don't show any information

I tested user and password login with "mysql -u amavisd -p" and works. Restart apache didn't work. The problem persists.

In /etc/amavisd/amavid.conf the password is correct too:

@storage_sql_dsn = (
    ['DBI:mysql:database=amavisd;host=127.0.0.1;port=3306', 'amavisd', 'XXXX'],
);

4 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: dashboard don't show any information

Did you login as global admin, or a normal domain admin?

BTW, no attachment found in your post.

5 Reply by raposo

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Re: dashboard don't show any information

I'm login as a global admin.

Post's attachments

iredmail-dashboard.png
iredmail-dashboard.png 66.66 kb, file has never been downloaded. 

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6 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: dashboard don't show any information

It doesn't make sense. Could you please try below steps:

1) Logout iRedAdmin-Pro.
2) Restart Apache web server.
3) Re-login to iRedAdmin-Pro.

if it still doesn't work for you, is it possible to let me login to your server (via ssh) for further debug?

7 Reply by raposo (edited by raposo 2014-11-27 23:16:27)

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Re: dashboard don't show any information

Hi, this steps didn't work. Please, send your SSH public key.

8 Reply by ZhangHuangbin

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Re: dashboard don't show any information

SSH public key sent to the email address you used to register this forum.

9 Reply by ZhangHuangbin

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Re: dashboard don't show any information

Issue solved, incorrect database name in iRedAdmin-Pro config file (a space in database name).