1 Topic by SynteX

  • SynteX
  • Member
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  • Registered: 2015-04-06
  • Posts: 21

Topic: Can't connect with SMTP on mobile

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Linux/BSD distribution name and version: CENTOS 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- Related log if you're reporting an issue: N.V.T
====

Hello guys,

I made a new mail server everything works perfectly using the roundcube site.
But there are some problems using it with my mail app on my Galaxy s6 android 5.1.1
Incoming and reading mails works perfectly but i'm unable to connect with the SMTP server so i can't send mails???? as server i just puted my SERVER IP in with SSL what is the problem please help me.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: Can't connect with SMTP on mobile

Try below steps:

1) Make sure you have correct smtp server address in Android, and mail username, password. STARTTLS or TLS is required. Don't reply "i'm sure they're correct" so soon, please double check before replying.

*) Disable Fail2ban and iptables services first, then try again. After you have smtp service working on Android, restart them.