1 Topic by MattHo

  • MattHo
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  • Registered: 2017-06-06
  • Posts: 34

Topic: postmaster sharing folder via SOGo disappear

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.7 MARIADB edition
- Linux/BSD distribution name and version: CentOS 7.2 64bit
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Dear Support,

I shared my postmaster inbox to 1 of my same domain account, it working good until I installed iRedmail-Pro.
After installed, share folder is disappeared. I checked the vmail database and I can see it. Could you please advise where I can find the log to see what happening?

Thanks a lot.

Regards,
Matt

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: postmaster sharing folder via SOGo disappear

iRedAdmin-Pro doesn't manage shared folder at all, so it should not impact this. I have no idea why it "disappeared".

Any related error/warning in Dovecot log when you try to list or access the shared folder?

3 Reply by MattHo

  • MattHo
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  • Registered: 2017-06-06
  • Posts: 34

Re: postmaster sharing folder via SOGo disappear

Hi ZhangHuangbin,

No error or warning message under dovecot.log or imap.log.

I cannot access the shared folder as it is disappeared. I've tried re-add the sharing, but the postmaster inbox still "no show" on my email whatever webmail or mail client.

I've tried to add another email account as share folder, it working well.

Regards,
Matt

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: postmaster sharing folder via SOGo disappear

If it works for other account, it's expected to work for the "postmaster" user.

Without related log, I'm sorry that i have no idea yet. sad