1 Topic by r.crellin

  • r.crellin
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Topic: mxbackup

==== Required information ====
- iRedMail version (check /etc/iredmail-release): latest
- Linux/BSD distribution name and version: ubuntu server 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx):nginx
- Manage mail accounts with iRedAdmin-Pro? pro
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

I'm testing using a server as mxbackup to forward onto my domain it appears its sending the mail when back online again but doesn't show anywhere only place I can find it is by searching the subject in outlook (not in apple mail or Roundcube) and I can see this error ive listed above???

Thanks

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: mxbackup

I'm afraid i don't quite understand what the issue is. Could you please write short sentences instead of a LONG one?

3 Reply by r.crellin

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Re: mxbackup

Hi,

MXbackup option enabled for a domain to send to normal mail server. When main server is turned off the mxbackup (iredpro) server collects the mail as it should.

When main server is back online it doesn't send, nothing in the sent log on iredadmin and nothing in Roundcube or apple mail which are connected to the main server.... This is true until I try using outlook on the Mac and it finds the mail has been forwarded to main server but only shown when searched for it's not in inbox / junk etc and has an error in mail header saying.... This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

This I'm presuming is the reason it isn't showing in any mail apps as it can't be read, there are no logs saying it's been sent from mxbackup either?

Hope this is slightly clearer for you.

4 Reply by ZhangHuangbin

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Re: mxbackup

Emails received on backup mx server were stored in Postfix mail queue, not in user's mailbox, so you cannot read them with an IMAP client like webmail or Thunderbird. After primary mx is online, Postfix on backup mx will send all queued emails to primary mx.

Where di you get the error message "This message is in MIME format. Since your mail reader does not understand ..."?

5 Reply by r.crellin (edited by r.crellin 2018-05-16 18:16:59)

  • r.crellin
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Re: mxbackup

ZhangHuangbin wrote:

Emails received on backup mx server were stored in Postfix mail queue, not in user's mailbox, so you cannot read them with an IMAP client like webmail or Thunderbird. After primary mx is online, Postfix on backup mx will send all queued emails to primary mx.

Where di you get the error message "This message is in MIME format. Since your mail reader does not understand ..."?

Hi

It isn’t working out for me like that i’m Afraid, i’ve Run tests by powering down the main mail server and allowing mail to que in mxbackup server when the main server comes online it sends the emails but they are invisible to roundcube, apple mail and outlook.... For some reason they only show on outlook on the mac but with a display error message something about mime format??

This would most likely show why they cant display on other mail clients or roundcube, my question is what is altering the message to mime format in iredadmin backup mx?

Just to be clear i’m Connecting outlook / thunderbird etc to my main mail server i know it cannot be connected to the mxbackup.

Thanks

6 Reply by ZhangHuangbin

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Re: mxbackup

Is the account configured as a POP3 account in your Outlook?

7 Reply by r.crellin

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Re: mxbackup

No it’s IMAP with outlook on mac

8 Reply by ZhangHuangbin

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Re: mxbackup

r.crellin wrote:

For some reason they only show on outlook on the mac but with a display error message something about mime format??

What's the error message?

Also, did you check Postfix log file on primary server while the backup mx relaying mail? Any error? Are you sure emails were delivered to mailbox?