1 Topic by rajbps

  • rajbps
  • Member
  • Offline
  • Registered: 2016-10-13
  • Posts: 61

Topic: Outlook issue with iredmail

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: Centos 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): AD 2012R2
- Web server (Apache or Nginx): Ngnix
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I have installed iredmail with active directory 2012R2 as backend and it all works well. What I have noticed is when I delete a large amount of emails from the inbox from outlook and then empty the deleted item box, there is a massive lag for that to get replicated to the server. It actually does not delete all the emails from the server as when I log on sogo or roundcube, I can still see some of them in the inbox on the seb interface. If I do the same action from sogo or roundcude, those emails are gone and also from outlook.

My question is has anyone seen this behavour and if they manage to get outlook to sync better with Sogo assuming the issue is the sync with Sogo.

Outlook is version 2016.


Regards,

rajbps

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 30,768

Re: Outlook issue with iredmail

Do you configure Outlook to sync mail with ActiveSync or IMAP?

3 Reply by rajbps

  • rajbps
  • Member
  • Offline
  • Registered: 2016-10-13
  • Posts: 61

Re: Outlook issue with iredmail

ZhangHuangbin wrote:

Do you configure Outlook to sync mail with ActiveSync or IMAP?

Activesync

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 30,768

Re: Outlook issue with iredmail

No idea, It's more like an Outlook issue instead of ActiveSync server. sad
I suggest posting to SOGo mailing list to get some help:
https://sogo.nu/support.html

Or contact Outlook support.

5 Reply by gargoyle_ir

  • gargoyle_ir
  • Member
  • Offline
  • Registered: 2017-02-13
  • Posts: 22

Re: Outlook issue with iredmail

When you say "massive lag", do you mean you will delete a message in Outlook and it remains on the server for days? Weeks? and then finally disappears?

If you have Outlook setup as a POP3 client try looking in file>account settings>[your email]>properties and see if you have the checkbox checked to leave email on the server for xx days, and if you have the box unchecked that says deleted from server when deleted folder is emptied.