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Topic: License certificate error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: 7.5.1804
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I am trying to upgrade iRedAdmin Pro to the current version but I can not access the download link. When I enter the "License" likeness I get the message "Error while getting license info: <url error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c: 579)>". I have tried some solutions from the forum, but without success. Does anyone have a solution?

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Re: License certificate error

Dear Edward,

Sorry about this trouble. I sent the download links manually moment ago, let me know if you didn't receive them.

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Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

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Re: License certificate error

ZhangHuangbin wrote:

Dear Edward,

Sorry about this trouble. I sent the download links manually moment ago, let me know if you didn't receive them.

I Zhang,

I have already received, I will apply the update and post the result.

Thanks!

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Re: License certificate error

edward.toledo wrote:
ZhangHuangbin wrote:

Dear Edward,

Sorry about this trouble. I sent the download links manually moment ago, let me know if you didn't receive them.

I Zhang,

I have already received, I will apply the update and post the result.

Thanks!

The update occurred without any problems, but the certificate error continues. We have another server that is perfect. Is there any way to solve this problem?

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Re: License certificate error

edward.toledo wrote:

The update occurred without any problems, but the certificate error continues.

Which Linux/BSD distribution and release are you running on this server?

----

Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

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Re: License certificate error

ZhangHuangbin wrote:
edward.toledo wrote:

The update occurred without any problems, but the certificate error continues.

Which Linux/BSD distribution and release are you running on this server?

CentOS 7.5.1804

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Re: License certificate error

Is there a new version of package "python-requests" available? if yes, upgrade it and restart iredadmin service, then try again.

----

Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

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Re: License certificate error

Sorry I'm late but I was on vacation. I did the Python upgrade and solved it.

Thanks!